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ArticleThe Missouri Lottery tests new games with focus groupsQuirk's Staff|November 1, 1992
ArticleWhen a Hispanic is not a Hispanic: issues in conducting Hispanic qualitative researchFelipe Korzenny, Betty Korzenny|November 1, 1992
ArticleSurvey Monitor November 1992Quirk's Staff|November 1, 1992
ArticleSome specialized problem-solving applications of CHAIDSteven Struhl|November 1, 1992
ArticleMail survey, mystery shops and other research contribute to Connecticut bank's customer satisfaction effortsJoseph Rydholm|October 1, 1992
ArticleThe benefits of customer retention researchPaul Lubin|October 1, 1992
ArticleResearch Industry News October 1992Quirk's Staff|October 1, 1992
ArticleProduct and Service Update October 1992Quirk's Staff|October 1, 1992
ArticleRegression-based satisfaction analyses: proceed with cautionWilliam McLauchlan|October 1, 1992
ArticleNames of Note October 1992Quirk's Staff|October 1, 1992
ArticleTrade Talk: Biz-to-biz technique aims to bridge the gapJoseph Rydholm|October 1, 1992
ArticleDetermining attribute importanceRandy Hanson|October 1, 1992
ArticleAt American Express Travel Services, management and employees at all levels use data from customer satisfaction researchJoseph Rydholm|October 1, 1992
ArticleSurvey Monitor October 1992Quirk's Staff|October 1, 1992
ArticleThe importance of client participation in researchJoel Lieberman, Steve DiFranco, Susan Robinson|June 1, 1992