ArticleFocus groups, phone survey give North Carolina arts councils valuable audience informationJoseph Rydholm|December 1, 1996
ArticleFrom the Publisher October 1996: This satisfaction 'research' left the customer unsatisfiedTom Quirk|October 1, 1996
ArticleTrade Talk: Midwestern farmers express troubling views of researchJoseph Rydholm|April 1, 1996
ArticleMaker of design software uses telephone interviews to keep in touch with customers around the worldJoseph Rydholm|April 1, 1995
ArticleWith research as a guide, General American Insurance restructures for the futureSally Martin, Susan Spaulding|October 1, 1994
ArticleA Colorado HMO ties patient satisfaction to physician incentivesCharles Gaughan, Lori Muneta|November 1, 1993
ArticleThrough a mail survey, California PERS asks enrollees to evaluate satisfaction with 25 health plansQuirk's Staff|January 1, 1993
ArticlePennsylvania Bar Assn. conducts a telephone survey of lawyers recently admitted to practiceQuirk's Staff|December 1, 1992