ArticleRetail study examines shopping habits in two ethnically diverse California citiesQuirk's Staff|November 1, 1992
ArticleAt American Express Travel Services, management and employees at all levels use data from customer satisfaction researchJoseph Rydholm|October 1, 1992
ArticleAn omnibus survey aids researchers in screening for major study of U.S. Jewish populationJoseph Rydholm|June 1, 1992
ArticlePros and cons of telephone vs. door-to-door interviewing of HispanicsLee Slurzberg|May 1, 1992
ArticleA maker of work scheduling software uses a telephone survey to meet varied information needsQuirk's Staff|April 1, 1992
ArticleResearch with drug store shoppers shapes advertising for Standard DrugQuirk's Staff|March 1, 1992
ArticleA CATI system lowers Spiegel Inc.'s research costs and gives it a direct link to its customersCheryl Ross|February 1, 1992
ArticleResearch helps a rural Arizona hospital through a bond election and beyondJoseph Rydholm|January 1, 1992
ArticleCIGNA uses an ongoing patient satisfaction study to tailor service of its health plansQuirk's Staff|November 1, 1991
ArticleData Use: Controlling non-response bias and item non-response bias using CATI techniquesMichael Sullivan|November 1, 1991
