Company Description

Ingress GmbH is one of the leading European providers of software solutions for feedback management, market research and employee surveys.

Our proprietary software, keyingress, is an AI-powered multichannel insight platform designed to support every type of survey. Its modular structure enables users to efficiently create and manage survey projects across multiple channels. Telephone interviews (CATI), online surveys (CAWI) and mobile surveys can all be conducted with our Survey App. Dedicated modules for online panel management and dashboard design are fully integrated.

Our clients include market research institutes, consulting firms, financial service providers and major industrial and service companies across Germany, Switzerland, Austria, the Baltics, Spain and beyond. Ingress’s cloud-based survey platform processes over 500 million emails annually and supports up to 19 million interviews worldwide.

Ingress GmbH is ISO 27001 certified, confirming that our information security management system (ISMS) meets the highest international standards.

Our survey software, keyingress, is designed to be intuitive and user-friendly, enabling clients to independently create and manage their survey projects.

Onboarding and Support

Implementing new survey or panel software can be time-consuming and costly, particularly when migrating ongoing projects and panels. We support you throughout the entire process. A dedicated contact person will guide you during the initial months, ensuring a smooth transition and successful onboarding.

Our dedicated support team is available via phone or email to assist whenever needed. Alternatively, we can provide full-service support, setting up everything required for your survey, including questionnaires, online reports, dashboards and panel management.

Artificial Intelligence Integration

Our platform comes with  integrated AI features designed to streamline market research workflows, including:

• Automated questionnaire creation: Upload a Word document, generate questions, and launch your survey in just minutes.
• AI-powered text analysis: Analyze open-ended responses and automatically identify categories, sentiment, and key insights.
• Smart AI Search: Build target groups for surveys based on simple project descriptions.
• Intelligent follow-up questions via AI chat: Automatically generate follow-up questions for greater depth, precision, and data quality.

Partneres

• Authensis
• Emertec
• Redem
• Yesty
• VoipStudio
• Enghouse
• Riecke Service

Visit our website https://www.ingress.de