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Partners in Progress
Here’s one thing we know: technological advancements are in a constant state of flux. This reality, coupled with the ever-changing nature of the way information is being gathered, presented and processed within the insights environment, results in a need for leaders to stay abreast of the technology changes gracing the industry and partner with others to enhance their processes.
Technology & Partnerships
Few words captivate the insights sector more than the word “change.” Anyone with even a casual understanding of insights technology recognizes that change is constantly afoot. Embracing technological innovations while partnering with other entities can provide strategic visions to insights leaders that they may otherwise not have had.
According to Grace Phang, user researcher at Liberty Mutual Insurance, in stressful and potentially uncertain times such as these, customers have a lot on their minds. Businesses must make it as easy as possible to get things done, so it’s important to leverage technology and partnerships to create frictionless experiences that match user expectations, therefore instilling confidence in end users.