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Audits and Surveys, New York, has been named a 1992 quality supplier of the year by Shell Oil Co. This was the first year for which the firm was eligible for the award. Fred Winkel, Audit and Survey senior vice president, director of customer satisfaction, accepted the award. Shell presented the award for Audits and Survey's "mystery shopper" program, which is the measurement tool for Shell's "You Make the Difference" program. Mystery shoppers evaluate customer interaction, service time, island amenities or car care, and station appearance at 4,000 service stations nationwide.

Clarion Marketing & Communications has spun off its qualitative market research division to form Groups Plus Inc. The new company offers focus group research, one-on-one in-depth interviews and the Ideaonics idea-generation methodology. Thomas Greenbaum, who developed Ideaonics, will head the new company. Greenbaum was formerly executive vice president of qualitative research at Clarion. Clarion, an independent subsidiary of D'Arcy Masius Benton & Bowles, will concentrate on long-term growth strategic marketing. Groups Plus is located at 23 Hubbard Road, Wilton, CT.

Harmon Associates has moved its offices to Suite 10, second floor, 111 Washington Ave., Dumont, NJ 07628. The firm also has added a new cross-tabulation feature to its Point-of-View software. The feature allows users to sort and print results by any question (variable) in the survey.

Chamberlain Research Consultants has relocated to 4801 Forest Run Drive, Madison, WI. The firm's Wisconsin Interviewing Services facility address and phone number are unchanged.

International Consultants on Targeted Security, (ICTS) an Israeli consulting firm with offices in 16 cities worldwide, has opened an information center in New York City. ICTS provides consulting services on physical, aviation and operations security, and international investigations. The New York office offers courier, market research and information services; can access on-line databases nationwide and information services worldwide; provides samples of products and information, catalogues and advertising materials, price surveys, industry reports and shelf mapping; monitors advertising campaigns; locates statistical information and preliminary market research; locates visiting companies; finds agents and distributors; and gathers commercial information. For more information, contact Alex Einemer, ICTS (USA) Inc., 250 W. 57th St., Suite 1730, New York, NY 10019.

Suburban Associates Marketing Research of Ridgewood, NJ, has opened a new focus group facility at East Meadow, Long Island. The facility features wall-to-wall mirrors, tiered seating and a private client lounge.