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ArticleQualitatively Speaking: Mining LinkedIn for B2B interview leadsScott Swigart, Sean Campbell|March 1, 2010
ArticleSponsored Content: Capitalizing on Customer Feedback - Creating Measurable Value from Voice-of-the-Customer (VOC) ProgramsPeppers & Rogers Group|March 1, 2010
ArticleFor shuttered car dealerships, poor satisfaction scores often portended the end of the lineDavid Ensing|March 1, 2010
ArticleWhen using laddering in B2B research, target your probes effectivelyBernadette DeLamar|March 1, 2010
ArticleUsing online behavior to measure the travel industry’s recession-based injury and recoveryLincoln Merrihew|March 1, 2010