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ArticleProduct and Service Update October 1995Quirk's Staff|October 1, 1995
ArticleReengineering the marketing research function: The information management department in the year 2000Larry Constantineau|October 1, 1995
ArticleRaising customer satisfaction through expert system analysisTimothy Kula|October 1, 1995
ArticleCable companies must listen to customers if they hope to survive in a rapidly changing marketRichard Schreuer, Polly Staman, Jim Higgins|October 1, 1995
ArticleIn-bound telephone surveys invite respondents to express their satisfaction digitallyRoy Ralston, Cindy Ford|October 1, 1995
ArticleRegression analysis is a key to actionable results in CSMEleonora Malpa, Patrick McPhillips|October 1, 1995
ArticleTrade Talk: What do clients want from a research firm?Joseph Rydholm|October 1, 1995
ArticleNames of Note October 1995Quirk's Staff|October 1, 1995
ArticleMarketing Research War Stories October 1995Art Shulman|October 1, 1995
ArticleResearch propels New York City Transit’s drive to become customer orientedJoseph Rydholm|June 1, 1995
ArticleProduct and Service Update June/July 1995Quirk's Staff|June 1, 1995
ArticleTrade Talk: Panel builds bond with remodelorsJoseph Rydholm|June 1, 1995
ArticleMarketing Research War Stories June/July 1995Art Shulman|June 1, 1995
ArticleThe significance of significanceHank Zucker, Patrick Baldasare, Vikas Mittel, Albert Madansky|June 1, 1995
ArticleVendor selection criteria for a health needs assessmentAnthony Stanowski, Ann Danish|June 1, 1995