Civicom Marketing Research Services
Stamford, CTView Website
Civicom® Marketing Research Services is the global leader in providing online and mobile solutions for project success. We combine creative and technical excellence to support your qualitative research needs. Our toolbox of specialized services includes an interview and focus group facilitation platform, a mobile insights app, a DIY research package, mock jury trials, plus other valuable solutions that are optimized to deliver better data and insights.
Conduct IDIs and focus groups with quality and expertise from Civicom CyberFacility®. This qualitative interview platform has the flexibility to seamlessly transition from an online interview to a web or mobile usability study. With CyberFacility, you can get in-depth insights, present multiple pieces of stimuli and elevate your online sessions for moderators and respondents located anywhere in the world.
Have the power to gather respondent feedback that contains a great deal of sentiment through our ThoughtLight® mobile insights app. Audio, video, photo and text responses let you collect in-the-moment insights from your respondents to gain a better understanding of their surroundings and experiences. Obtain verified real-time responses using the app's robust geofencing and geolocation features. Have rich, ethnographic data for your mobile research project.
Experience unparalleled support and advanced, in-person and remote focus group technology with CCam® focus. This premiere recording and streaming solution delivers HD video and audio quality for your in-person sessions. Portable in-person streaming with the flexibility for remote participation enables you to take your research anywhere you need it. CCam is a unified curation, storage and sharing solution that keeps your focus on the research instead of the logistics.
MyQual™ is an accessible, affordable and secure online DIY solution that provides independent researchers with the toolset needed to execute qualitative research from start to finish. Gather robust insights with capabilities such as webcam streaming, media management and mobile homework using this robust do-it-yourself package to ensure a positive research experience.
With Mock Jury Services™, we provide leading-edge technology and our full-support mindset to help legal firms and trial consultants build a winning trial strategy. Have the opportunity to test and evaluate trial theories and arguments in an online, in-person or hybrid setting. Take advantage of integrated video curation tools, survey capabilities, transcription services and multiple language translation. This service enables you to simulate a close-to-similar trial experience in a live setting.
But these tools are only as good as the people using them. With Civicom, we ensure you get the best of both worlds – technology and people. Civicom is known for its dedication to service quality and for the company’s motto, “Your project success is our number one priority.”
Year Established: 2000
Number of Employees: 500
Research Services and Specializations
- CX/UX-Customer/User Experience
- | Focus Group-Bulletin Board
- | Focus Group-Online
- | Focus Group-Teleconference
- | Focus Group-Transcriptions
- | Focus Group-Web Conference
- | Gamification
- | International Interviewing
- | Mobile Surveys
- | Mock Jury Trials
- | One-on-One (Depth) Interviews
- | Online Communities - MROC
- | Recruiting-Qualitative
- | Shopper Insights
- | Transcription Services
- | Translation/Interpreting Services
- | Web Site Usability
Greenwich, CT 06831
- Customer Contact(s):
Annie McDannald, Global Vice President, Marketing Research Services
- Affiliations & Certifications
- AMA (United States) | American Society of Trial Consultants (ASTC) | British Healthcare Business Intelligence Association (BHBIA) | Data & Marketing Association (DMA) | ESOMAR (International) | Insight Innovation eXchange (IIeX) | Insights Association (United States) | Intellus | MREF | Market Research Society (MRS) | Market Research in the Mobile World (MRMW) | Mobile Marketing Research Association (MMRA) | Qualitative Research Consultants Association (QRCA) (United States)