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Cx Summit Apac

CX Summit APAC 2024

Forrester Research, Inc.

In-person: Sydney May 28, 2024
Event Website

What is the CX Summit APAC 2024?

The future is upon us. The fusion of humans and AI will revolutionise how customers and businesses interact. The traditional customer lifecycle no longer holds true, it has collapsed into a set of boundless experiences. In this world of perpetual customer relationships moving at the speed of digital – empathy, trust and emotion are essential. Only leaders who can integrate CX, digital and marketing to harness the power of human + AI will create differentiated value in the eyes of customers. Join us at CX Summit APAC 2024 to explore how to thrive in this new era: 

  • Understand what human + AI means for your customers, employees and organizations.
  • Align CX, digital and marketing to prepare for the future of boundless experiences.
  • Create unique experiences to drive customer loyalty.
  • Unlock and act on customer insights.
  • Upgrade your CX, digital and marketing practices.
  • Measure the business impact of customer experience.

Why attend the CX Summit APAC 2024?

CX APAC 2024 will bring you immersive experiences that provide invaluable insights and actionable advice to drive better business results. During the event, we’ll give you guidance on how to grow your vision, improve your strategy, hone your skills and expand your community. We’re excited to offer you:

  • 10+ sessions aligned to your strategic priorities.
  • Numerous session formats to meet your learning style including analyst presentations, panel discussions, fireside chats and more.
  • Opportunities to help you find the right solution provider for your CX, marketing and digital needs.
  • Networking opportunities to help you expand your community, meet with Forrester analysts and connect with peers facing similar challenges.

To learn more and to register, click here.


Start Date:
May 28

End Date:
May 28

Forrester Research, Inc.


Sydney Hilton
488 George Street
Sydney NSW 2000

For more information and to register for the event, please go to the event's website:

Event Website

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