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Cx Summit North America

CX Summit North America 2024

Forrester Research, Inc.

Hybrid: Nashville June 17-20, 2024
Event Website

What is the CX Summit North America 2024?

The future is upon us. The fusion of humans and AI will revolutionize how customers and businesses interact. The traditional customer life cycle no longer holds true, it has collapsed into a set of boundless experiences. In this world of perpetual customer relationships moving at the speed of digital – empathy, trust and emotion are essential. Only leaders who can integrate CX, digital and marketing to harness the power of human + AI will create differentiated value in the eyes of customers. Join us at CX Summit North America 2024 to explore how to thrive in this new era: 

  • Understand what human + AI means for your customers, employees and organizations.
  • Align CX, digital and marketing to prepare for the future of boundless experiences.
  • Create unique experiences to drive customer loyalty.
  • Unlock and act on customer insights.
  • Upgrade your CX, digital and marketing practices.
  • Measure the business impact of customer experience.

To learn more and to register, click here.


Start Date:
June 17

End Date:
June 20

Forrester Research, Inc.


Gaylord Opryland Resort & Convention Center
2800 Opryland Drive
Nashville, TN 37214
United States

For more information and to register for the event, please go to the event's website:

Event Website

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