What is MSPA?

MSPA is at the center of the mystery shopping and customer experience industry. With over 475 member companies worldwide we measure the quality of customer service given by more than 100,000 companies around the globe. The MSPA is the association of professional companies whose goal is to improve and stimulate the acceptance, performance, reputation and use of mystery shopping and associated services. 

Why attend the 2024 MSPA Conference?

Our Europe/Africa conference is the event for professionals in the industry to attend each year!

• Welcoming delegates from Europe, Africa and the rest of the world.
• Keynote speakers, case studies, interactive sessions and dynamic discussions.
• Social activities included in the conference program!
• Vendors providing you with interesting insight into the latest industry technologies and services.
• Plenty of time for networking, socializing and relaxing is built into the conference program.
• A full social program is planned, using the facilities of an excellent hotel.
• Dinners are included in the conference fees when you register for the full two days of conference.
• An outstanding closing dinner event on the final evening.

Where will MSPA Europe/Africa Conference 2024 be held?

The MSPA Europe/Africa Conference 2024 will be held at the St. Raphael Resort & Marina (Amathountos Avenue 502) in Cyprus.

When will MSPA Europe/Africa Conference 2024 be held?

The MSPA Europe/Africa Conference 2024 will be held on May 21-23, 2024.

To learn more and to register, click here.