Posted September 14, 2026

Senior Research Director

Zeldis Research  | US

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Zeldis is looking for a senior-level market research professional with interest and experience in both quantitative and qualitative research. This person is an experienced project director, with strong internal and external communication skills. They are the primary point of client contact and are responsible for building relationships and maintaining Zeldis’ high level of client service. Additionally, he or she will support our marketing efforts by preparing proposals, budgets, and attending sales calls.

A Senior Research Director is expected to have a deep level of research knowledge and expertise, offer a consultive approach, and be well-versed in the design, execution, and analysis of both qualitative and quantitative research. Senior Research Directors should be comfortable designing studies, writing proposals, participating in sales calls, moderating qualitative research, and independently executing client meetings and presentations.

Responsibilities include:

• Direct and supervise all functions and activities of qualitative and quantitative research projects to meet clients' objectives; able to manage multiple projects simultaneously
• Consult with clients on study design, methodology recommendation, and proposals
• Lead client kickoff meetings, status calls, and presentation of results
• Moderate in-depth interviews and focus groups with B2B audiences; experience with financial services topics and audiences is a plus
• Has expertise with a variety of quantitative methodologies and has knowledge of statistical analysis techniques
• Create custom report of findings for both qualitative and quantitative research, with a focus on storytelling and providing actionable insights
• Assist with setting sales/growth targets for accounts, monitoring account performance, and supporting the company's business development activities (however, this is not a sales position)
• Manage accounts with little or no partner involvement and act as the primary contact point for existing projects and new project opportunities
• Develop project budgets and monitor financial status of projects to align with budget

• Bachelor's degree or higher
• At least 7+ years of marketing research experience (supplier-side preferred)
• Expertise moderating qualitative discussions with B2B participants, financial services topics/audiences preferred
• Experience managing quantitative research projects, including understanding of analytic techniques
• Excellent communication skills
• Highly organized, with high-level of attention to detail
• Proficient in Excel, Word, and PowerPoint

Zeldis Research is a small, but successful full-service market research company, conducting qualitative and quantitative research in several industries, primarily insurance, financial services, and education.

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