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Showing:John Coldwell

Total: 3

ArticleA two-prong approach to B2B customer satisfaction researchJohn Coldwell|April 1, 2013
ArticleProfit and potential: Finding the ideal respondents for B2B customer satisfaction surveysJohn Coldwell|April 1, 2012
ArticleB2B and B2C satisfaction are not the sameJohn Coldwell|August 1, 2010