ArticleGeneral Motors measures channel loyalty in the automotive parts aftermarketJoel Lieberman, Joyce Henk, Derek Allen, Janet Edmison|April 1, 2001
ArticleChrysler dug deep with archetype research to shape its PT CruiserJoseph Rydholm|December 1, 2000
ArticleSubaru uses Web-based reporting to track customer loyalty, dealer quality rankingsGeorge Dubinsky|July 1, 2000
ArticleUsing virtual reality-based conjoint to capture the voice of the customerLisa Wood, Dean Hering, Mohan Bala, Todd Romig|May 1, 1998
ArticleAgency uses a little R&R (research & relaxation) to develop ads for RV groupJoseph Rydholm|March 1, 1997