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Showing:1999

Total: 152

Article8 tips to help you build successful customer surveysMarcie Levine|February 1, 1999
ArticleNames of Note February 1999Quirk's Staff|February 1, 1999
ArticleProduct and Service Update February 1999Quirk's Staff|February 1, 1999
ArticleMarketing Research War Stories February 1999Art Shulman|February 1, 1999
ArticleNames of Note January 1999Quirk's Staff|January 1, 1999
ArticleProduct and Service Update January 1999Quirk's Staff|January 1, 1999
ArticleThe many uses of mystery shoppingKaren Moore|January 1, 1999
ArticleMystery shopping for manufacturers: What's happening at retail?Laura Livers|January 1, 1999
ArticleTrade Talk: Nine trends for ‘99Joseph Rydholm|January 1, 1999
ArticleMarketing Research War Stories January 1999Art Shulman|January 1, 1999
ArticleA simple solution to nagging questions about survey, sample size and validitySusie Sangren|January 1, 1999
Article'Voice of the customer' disconnects still exist in most companiesJohn Goodman, Colleen Bush|January 1, 1999
ArticleSo you want to be a service leader . . .Peg Anthony|January 1, 1999
ArticleAssociation creates new standards for mystery shopping industryJen Chamberlain|January 1, 1999
ArticleMystery shopping reports: Are quality and timeliness competing priorities?Elaine Buxton|January 1, 1999