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Showing:Consumer Research

Total: 2310

ArticleAchieve satisfaction through customer experience managementDavid Rich|October 1, 2005
ArticleGigatrends are shaping the use of online researchMitch Eggers|July 1, 2005
ArticleA guide to developing a CRM process in the health care settingNancy Paddison|June 1, 2005
ArticleA comparison of consumer and business-to-business customer satisfaction researchDoug Berdie|October 1, 2004
ArticleMeasure the total customer experienceStephen Gill, Laurence Smith|October 1, 2004
ArticleEffective patient satisfaction research requires multiple survey instrumentsNancy Cook|June 1, 2004
ArticleTrade Talk: An Internet comfort zone?July 1, 2001
ArticleAdvertising: today's sale or brand-building for tomorrow?Margaret Blair|May 1, 2000
ArticleTrade Talk: Need statistics? These books have ‘emJoseph Rydholm|January 1, 1997
ArticleTrade Talk: Two books explore what's behind the numbersJoseph Rydholm|November 1, 1992
ArticleTrade Talk: Study seeks to define qualityJoseph Rydholm|October 1, 1991
ArticleTrade Talk: Business before businessJoseph Rydholm|October 1, 1990
ArticleTrade Talk: A user-friendly guide to changing U.S. marketplaceJoseph Rydholm|May 1, 1990
ArticleFocus groups tell Standard Register that service is most importantQuirk's Staff|December 1, 1989
ArticleA Newsweek survey reveals the factors that drive compact truckJim Schwartz|November 1, 1989