ArticleCreativity is lurking inside your company: Do you know how to find it?Michelle Taufman|February 1, 1998
ArticleCompanies should view employee research as an investment rather than an expenseJames Porchey|January 1, 1998
ArticleFirst of America Bank Corp. measures service quality through surveys of internal and external customersMary Bursek|May 1, 1995
ArticleResearchers talk about customer & employee satisfaction surveys at the American Quality CongressGayle Kaplan|February 1, 1994
ArticleData Use: Data analysis improves service of Arizona Dept. of Weights & MeasuresLois Sayrs|May 1, 1993
ArticleContact lens manufacturer Wesley-Jessen focuses on customer opinion with ongoing researchQuirk's Staff|April 1, 1993
ArticleCIGNA uses an ongoing patient satisfaction study to tailor service of its health plansQuirk's Staff|November 1, 1991
ArticleUsing an in-house sales panel to enhance a total marketing research programDebra Hansen, Christine Rix|December 1, 1990