ArticleDesigning medical products for the global economyTammy Humm Donelson, Bryce Rutter|November 1, 2000
ArticleSyndicated survey monitors airline performance around the worldJoseph Rydholm|November 1, 2000
ArticleMinor league, major loyalty - Michigan baseball team surveys its fansTom Logue|October 1, 2000
ArticleDiscrete satisfaction-gap profiling - an alternative to top-box percentages and averages in customer satisfaction studiesColleen Currier|October 1, 2000
ArticleCSM program helps Unisys meet federal government vendor guidelinesJames King, Victor Crain|October 1, 2000
ArticleAt the Gallup Research Center's 2000 symposium, pollsters addressed the promise - and pitfalls - of online surveysSteve Crabtree|July 1, 2000