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Clearworks
San Francisco Bay/San Jose, CA
Key Categories
- Brainstorming/Idea Generation
- CX/UX-Customer/User Experience
- Ethnographic Research
- Innovation
- Journey Mapping
Company Description
Clearworks is an insights, innovation and customer experience company. We help you orient your business around your customer through deep insights, inspired innovation and engaging customer experience. We’re human behavior explorers and people-speak translators. We’re always-on thinkers, quick learners, agile adaptors, thought collectors and dot connectors. We’re endlessly curious about what people want and need – and how business can better meet those needs.
For us, everything starts with understanding customer perceptions, challenges and aspirations. We use tools like journey mapping to look at every touchpoint and identify opportunities for better connection with customers (and employees). We help clients understand their customers better, identify opportunities for innovation and create products, services and experiences that matter. And because our team comes from product, innovation and strategy, we know first-hand how to bring ideas to life.
We’ve partnered with businesses worldwide to solve all kinds of challenges. Our clients are diverse in size and industry but share one important thing: a passion to drive more business by driving more meaningful human connection.
- Year Established
- 2002
Research Services and Specializations
- Brainstorming/Idea Generation
- Bus.-To-Bus. Research
- Concept Development
- Concept Research
- Concept Testing
- Consumer Research
- CX/UX-Customer/User Experience
- Ethnographic Research
- Exploratory Research
- Focus Groups
- Home-Use Tests
- Innovation
- Journey Mapping
- Marketing Research-Full Service
- Market Segmentation Studies
- Observation Research
- One-on-One (Depth) Interviews
- Primary Research
- Product Development Research
- Product Testing Research
- Psychographic Research
- Qualitative Research
- Segmentation Studies
- Strategy Research
- Usability Testing