Northern New Jersey, NJView Website
For more than 25 years, KLC has connected brands with their customers through our online community and co-creation expertise. Our agile communities deliver deep human insights quickly and give brands always-on access to their customers. Our proprietary community platform gives you access to all the research tools you would expect plus our proprietary CrowdWeaving® innovation methodology. CrowdWeaving® regularly helps our customers build incredible products, services and messaging.
Here’s why we think you’ll love working with us:
Experience and expertise: Building and managing communities is not a side business for us. In fact, delivering high quality insights via communities is our only focus and we’ve been building successful insights communities for more than 20 years – longer than almost anyone else!
Customer satisfaction: We work hard to keep our clients happy, and senior researchers are involved with every account. That’s why more than 90% of our clients renew after their first year and many have been with us for five years or longer.
Speed and flexibility: Many fast solutions come with lots of restrictions and limited flexibility – not ours! We provide custom research designed by experts at the speed of cookie-cutter automated approaches.
Value: We deliver on quality and speed, but we also help our clients stretch their budgets. Many clients report savings of 50% or more compared to traditional approaches. If you need to do more with your budget, get in touch and let us show you what we can do for you!
Year Established: 1996
Number of Employees: 15
Research Services and Specializations
- Agile Research
- | Brainstorming/Idea Generation
- | Bus.-To-Bus. Research
- | CX/UX-Customer/User Experience
- | Concept Development
- | Concept Testing
- | Consumer Research
- | Crowdsourcing
- | Customer Loyalty
- | Customer Satisfaction Studies
- | Online Communities - MROC
- | Product Development Research
- | Qualitative Research
- | Quantitative Research
Red Bank, NJ 07701
- Customer Contact(s):
Dan Womack, President
- 732-224-9992 (fax)
- Affiliations & Certifications
- ESOMAR (International) | Insights Association (United States)