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Lextant – The Insights Garage

Columbus, OH

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Key Categories
Automotive Household Products/Services Focus Group-Facilities Usability Testing CX/UX-Customer/User Experience

Company Description

Human Experience Research, Strategy and Design

For more than 25 years, Lextant has been a trusted partner to Fortune 500 companies, helping define opportunity spaces and design future-ready experiences that unlock value, increase desirability, drive adoption and build lasting customer relationships.

We partner with leading brands across Automotive and Advanced Mobility, Health care and Medical, Consumer Packaged Goods, Retail, Financial Services and Technology and Smart and Connected Technologies to understand human behavior, uncover unmet needs and identify opportunities for brand, product, service and experience innovation.

Our expertise spans digital, physical and connected experiences, helping organizations understand what customers truly need, desire and value. The result is greater clarity and strategic alignment, giving teams the confidence to make critical decisions and move faster toward stronger customer experiences and brand loyalty.

The Insights Garage (Research Facility)

Lextant’s Insights Garage is a purpose-built research facility designed by researchers to support complex human experience studies across digital, physical and hybrid environments.

Our facility supports a wide range of studies, including but not limited to:

  • Simulated retail and service environments
  • Drive-thru and in-vehicle experiences
  • Kitchen and product testing labs
  • Health care and patient experience simulations
  • Product and service interaction studies

Real-time research capabilities

  • Multi-view global streaming for remote observation
  • Live stakeholder viewing
  • Integrated eye-tracking

Recruiting support

  • In-house recruiting capabilities
  • High-quality participant pool with strong show rates
  • Global recruiting support for specialized audiences

 What Sets Us Apart

Most research tells you what happened. Lextant tells you what to do next. Our teams combine rigorous behavioral science with deep category expertise, ensuring insights are directly connected to the decisions they are meant to inform.

“Lextant is one of the most capable human-centered research and design partners I’ve worked with. They uncover the emotional drivers, contextual constraints and unmet needs that shape behavior, translating these insights into clear product and service requirements. They guide cross-functional teams through structured co-creation, moving teams from insight to strategic direction. I strongly recommend Lextant for any organization seeking research that drives actionable design and experience transformation.” - AdventHealth

Year Established:   2000

Number of Employees:   30

Research Services and Specializations

Industries, Markets and Audiences Served

Address
1322 Manning Parkway, Suite A
Powell, OH 43065
United States
Customer Contact(s):
Craig Kavicky, VP Client Services
Phone
  • 614-228-9711
  • 614-228-9715 (fax)
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