Lextant – The Insights Garage
Columbus, OH
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Company Description
Human Experience Research, Strategy and Design
For more than 25 years, Lextant has been a trusted partner to Fortune 500 companies, helping define opportunity spaces and design future-ready experiences that unlock value, increase desirability, drive adoption and build lasting customer relationships.
We partner with leading brands across Automotive and Advanced Mobility, Health care and Medical, Consumer Packaged Goods, Retail, Financial Services and Technology and Smart and Connected Technologies to understand human behavior, uncover unmet needs and identify opportunities for brand, product, service and experience innovation.
Our expertise spans digital, physical and connected experiences, helping organizations understand what customers truly need, desire and value. The result is greater clarity and strategic alignment, giving teams the confidence to make critical decisions and move faster toward stronger customer experiences and brand loyalty.
The Insights Garage (Research Facility)
Lextant’s Insights Garage is a purpose-built research facility designed by researchers to support complex human experience studies across digital, physical and hybrid environments.
Our facility supports a wide range of studies, including but not limited to:
- Simulated retail and service environments
- Drive-thru and in-vehicle experiences
- Kitchen and product testing labs
- Health care and patient experience simulations
- Product and service interaction studies
Real-time research capabilities
- Multi-view global streaming for remote observation
- Live stakeholder viewing
- Integrated eye-tracking
Recruiting support
- In-house recruiting capabilities
- High-quality participant pool with strong show rates
- Global recruiting support for specialized audiences
What Sets Us Apart
Most research tells you what happened. Lextant tells you what to do next. Our teams combine rigorous behavioral science with deep category expertise, ensuring insights are directly connected to the decisions they are meant to inform.
“Lextant is one of the most capable human-centered research and design partners I’ve worked with. They uncover the emotional drivers, contextual constraints and unmet needs that shape behavior, translating these insights into clear product and service requirements. They guide cross-functional teams through structured co-creation, moving teams from insight to strategic direction. I strongly recommend Lextant for any organization seeking research that drives actionable design and experience transformation.” - AdventHealth
Year Established: 2000
Number of Employees: 30
Research Services and Specializations
- | CX/UX-Customer/User Experience
- Car Clinics
- | Central Location Interviewing
- | Concept Testing
- | Ethnographic Research
- | Focus Group-Facilities
- | Journey Mapping
- | One-on-One (Depth) Interviews
- | Online Research
- | Product Development Research
- | Qualitative Research
- | Recruiting-Qualitative
- | Sensory Research
- | Usability Lab
- | Usability Testing
Industries, Markets and Audiences Served
Powell, OH 43065
United States
- Customer Contact(s):
-
Craig Kavicky, VP Client Services
- 614-228-9711
- 614-228-9715 (fax)