RRD Marketing Solutions

Cleveland, OH

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Key Categories
Consumer Research In-Store Research Usability Testing Qualitative Research Shopper Insights

Company Description

A leading customer engagement firm, RRD Marketing Solutions helps brands optimize engagement with their customers across all touchpoints. We combine predictive insights, inspired content and meaningful interactions to improve marketing ROI. Our 2,100-square-foot research facility was custom-built with a focus on technology, functional layout and extra perks that make observing a study more enjoyable. Features include: sound-resistant participant room, separate entrances for observers and participants, camouflaged cameras, real-time audio/visual monitoring and one-way mirror. We offer a full suite of research services, from participant recruiting to eye-tracking and emotional testing via wireless EEG. We specialize in usability, testing websites, e-mail, direct mail, products, in-store experiences and more. Take a virtual tour: ms.rrd.com/lab

Year Established:   1864

Number of Employees:   32,000

Research Services and Specializations

Industries, Markets and Audiences Served

905 Corporate Way
Westlake, OH 44145
United States
Customer Contact(s):
Cathleen Zapata, Chief Experience Officer
  • 877-332-9222
  • 440-471-6010 (fax)
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Affiliations & Certifications
AMA (United States)