RRD Marketing Solutions
Cleveland, OH
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Company Description
A leading customer engagement firm, RRD Marketing Solutions helps brands optimize engagement with their customers across all touchpoints. We combine predictive insights, inspired content and meaningful interactions to improve marketing ROI. Our 2,100-square-foot research facility was custom-built with a focus on technology, functional layout and extra perks that make observing a study more enjoyable. Features include: sound-resistant participant room, separate entrances for observers and participants, camouflaged cameras, real-time audio/visual monitoring and one-way mirror. We offer a full suite of research services, from participant recruiting to eye-tracking and emotional testing via wireless EEG. We specialize in usability, testing websites, e-mail, direct mail, products, in-store experiences and more. Take a virtual tour: ms.rrd.com/lab
Year Established: 1864
Number of Employees: 32,000
Research Services and Specializations
- Consumer Research
- | Ethnographic Research
- | Eye Tracking
- | In-Store Research
- | Journey Mapping
- | Observation Research
- | One-on-One (Depth) Interviews
- | Pricing Research
- | Psychological/Emotion Research
- | Qualitative Research
- | Shopper Insights
- | Usability Lab
- | Usability Testing
- | Web Site Analysis
Industries, Markets and Audiences Served
Westlake, OH 44145
United States
- Customer Contact(s):
-
Cathleen Zapata, Chief Experience Officer
- 877-332-9222
- 440-471-6010 (fax)
- Affiliations & Certifications
- AMA (United States)