Marketing Research and Insight Glossary

Definitions, common uses and explanations of 1,500+ key market research terms and phrases.

What is a Baseline Market Segmentation Study?

Research Topics:
Benchmark Studies | Market Segmentation Studies | Segmentation Studies
Content Type:
Glossary
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Baseline Market Segmentation Study Definition

The first market segmentation study conducted by an organization.

A baseline market segmentation study is an initial research project that divides a market into distinct customer groups based on shared characteristics such as demographics, behaviors, needs or attitudes. It provides the foundational framework for understanding how different segments interact with a brand, product or category.

How does a baseline market segmentation study work?

Researchers collect data through surveys, interviews or secondary sources to identify meaningful clusters of consumers. These segments are defined by traits like purchase behavior, values, usage frequency or motivations. The resulting segmentation serves as the benchmark, allowing future studies to measure changes in market composition or segment behavior over time.

Key aspects of a baseline market segmentation study

  • Establishes the first comprehensive picture of market segments

  • Defines segment size, profile and key drivers of behavior

  • Provides a benchmark for tracking shifts in segments over time

  • Informs brand positioning, targeting and strategy development

Why is a baseline market segmentation study important in marketing research?

This type of study gives organizations a clear starting point for understanding their customer base. By mapping out distinct segments, it helps businesses tailor messaging, products and services to the right audiences. Over time, it also enables tracking of how segments evolve, ensuring strategies remain relevant in a changing market.

Who relies on baseline market segmentation studies?

  • Marketing teams use them to define target audiences and campaigns

  • Product managers rely on them to align offerings with customer needs

  • Executives and strategists depend on them for market planning and growth strategies

  • Researchers and analysts use them to structure ongoing measurement and comparisons

How do market researchers use baseline market segmentation studies?

Market researchers conduct a baseline study to identify and define distinct customer groups, then use that framework as a foundation for future tracking. For example, a company may conduct an initial segmentation to launch a new product line, then repeat the study in two years to see how customer preferences and segment sizes have shifted. This ongoing approach ensures decisions are grounded in up-to-date insights while anchored to the original baseline.