Marketing Research and Insight Glossary

Definitions, common uses and explanations of 1,500+ key market research terms and phrases.

What is a Non-comparative?

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Noncomparative Definition

A judgment made without reference to another object, concept, or person.

In market research, a non-comparative scale is a type of measurement tool that evaluates a single item or attribute independently, without comparing it to other items. Examples include rating scales that ask respondents to evaluate one product, feature or experience on its own, rather than in relation to others.

Who relies on a non-comparative?

Market researchers, product managers, customer experience analysts and survey designers rely on non-comparative scales when they need to measure the individual attributes or perceptions of a product, service or experience without involving direct comparisons. This approach is common in studies focusing on customer satisfaction, brand perception or product quality.

What are key aspects of a non-comparative in market research?

Key aspects include:

  • Independent evaluation: Measures one item without comparing it to others, focusing on its unique attributes.
  • Simplicity: Often involves straightforward scales, like Likert scales or semantic differential scales.
  • Attribute-specific: Can focus on specific aspects, such as satisfaction, quality or performance.
  • Unbiased measurement: Avoids potential biases that may arise from comparing one item against another.
  • Flexibility: Applicable in various contexts, from product testing to brand image assessments.

Why are non-comparatives important in market research?

Non-comparative scales are important because they allow researchers to gather objective feedback on individual items, which can lead to more nuanced insights. This method is useful when the goal is to understand respondents' opinions or experiences with a single product or service attribute, providing clear data without the influence of comparison bias.

How do market researchers use non-comparatives?

Market researchers use noncomparative scales to assess customer satisfaction, brand perception, product quality and other specific attributes. For example, they may ask respondents to rate a product’s usability or a brand’s image using a scale, focusing solely on that item. These insights help researchers understand how individual features or attributes are perceived, enabling businesses to make targeted improvements based on clear and direct feedback.