Marketing Research and Insight Glossary

Definitions, common uses and explanations of 1,500+ key market research terms and phrases.

What is Nonresponse Bias?

Content Type:
Glossary
Share Print

Nonresponse bias Definition

Error that results from a systematic difference between those who do and do not respond to the measurement instrument.

Nonresponse bias occurs when certain individuals in a sample do not respond to a survey or study, leading to potential bias if the characteristics of non-respondents differ significantly from those who do respond. This can skew the results, as the views and behaviors of non-respondents are not represented, potentially making the sample unrepresentative of the larger population.

Who relies on nonresponse bias?

Market researchers, data analysts, survey designers and statisticians monitor nonresponse bias to ensure the accuracy and reliability of survey results. Organizations conducting large-scale surveys or studies – such as government agencies, corporations and research institutions – also consider nonresponse bias when interpreting data.

What are key aspects of nonresponse bias in market research?

Key aspects include:

  • Response rate: Measures the proportion of participants who responded versus those who didn’t.
  • Demographic differences: Analyzes if non-respondents differ significantly in age, income or other traits from respondents.
  • Impact on validity: Affects the representativeness and accuracy of the survey results.
  • Mitigation strategies: Techniques like follow-up reminders or incentives can help reduce nonresponse.
  • Data analysis adjustments: Statistical adjustments like weighting can help correct for nonresponse bias in analysis.

Why is nonresponse bias important in market research?

Nonresponse bias is important because it can compromise the validity of research findings, making results less representative of the target population. Understanding and mitigating nonresponse bias helps ensure that insights derived from the research accurately reflect the views and behaviors of the entire population, leading to better-informed decisions.

How do market researchers use nonresponse bias?

Market researchers assess and adjust for nonresponse bias by comparing respondent demographics to the target population and applying statistical adjustments if necessary. They may also employ follow-up strategies, such as reminders or incentives, to increase response rates. By addressing nonresponse bias, researchers enhance the accuracy of their findings and ensure their insights are reliable for making data-driven decisions.