Marketing Research and Insight Glossary

Definitions, common uses and explanations of 1,500+ key market research terms and phrases.

Who is a Qualitative Assistant?

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Qualitative Assistant Definition

The individual responsible for greeting the focus participants as they arrive at the facility and for preparing the room. The responsibilities of a hostess include providing food for the participants and the client observers, rescreening respondents when they arrive, preparing name tags, etc. Generally called a Host/Hostess.

A qualitative assistant in marketing research is a support role that helps manage and execute the logistics and administration of qualitative studies, such as focus groups, in-depth interviews or ethnographic research. This individual often assists with tasks like recruitment coordination, scheduling, note-taking, transcription and tech setup for remote or in-person sessions.

What are the key aspects of a qualitative assistant in marketing research?

  • Supports moderators and research leads.
  • Manages participant logistics and communications.
  • Prepares discussion guides and consent forms.
  • Handles technical needs (e.g., Zoom setup, audio/video recording).
  • Assists with notetaking, transcription and report preparation.

Why is a qualitative assistant important in market research?

A qualitative assistant is crucial because they help ensure that qualitative research runs smoothly and stays on track, allowing moderators to focus on probing and listening. Their behind-the-scenes support contributes to the quality, efficiency and professionalism of the research process, especially in studies with complex logistics or multiple participants.

Who relies on qualitative assistants in marketing research?

  • Qualitative moderators.
  • Research consultants and firms.
  • UX researchers.
  • Ethnographers.
  • Project managers handling multi-method studies.

How do market researchers use qualitative assistants?

Market researchers use qualitative assistants to handle the operational details that can otherwise distract from the deeper work of interpreting human behavior. These assistants may help manage participant communications, set up research environments, take observational notes and compile raw data into structured formats for analysis. Their contributions streamline the research process and enhance the accuracy and depth of findings.