Marketing Research and Insight Glossary

Definitions, common uses and explanations of 1,500+ key market research terms and phrases.

What is a Rate?

Content Type:
Glossary
Share Print

Rate Definition

A fixed ratio between two things.

Rate refers to a measure that expresses the frequency, proportion or speed of an event or behavior within a specific population or timeframe. Common examples include response rate, conversion rate or click-through rate.

Who relies on rates in market research?

Marketing analysts, digital strategists, survey researchers, campaign managers and business decision makers rely on rate metrics to evaluate performance, engagement and impact.

What are key aspects of rates in market research?

  • Expressed as a ratio, percentage or frequency.
  • Time- or population-based.
  • Allows for standardization across different scales.
  • Helps monitor trends and effectiveness.
  • Applicable across various data types (survey, behavioral, transactional).

Why are rates important in market research?

Rates provide actionable insights into how often something occurs or how effectively an effort performs. They allow for benchmarking, goal setting and identifying areas for improvement.

How do market researchers use rates?

Researchers use rates to track campaign success (e.g., response rate), evaluate survey quality (e.g., completion rate), monitor engagement (e.g., open or bounce rates) and compare behaviors across different segments or time periods.