Marketing Research and Insight Glossary

Definitions, common uses and explanations of 1,500+ key market research terms and phrases.

What is a Segment?

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Segment Definition

Portion selected on the basis of a special set of characteristics.

In market research, a segment refers to a subgroup or distinct category within a larger target market or audience. Segmentation involves dividing the market into segments based on shared characteristics, behaviors or preferences, allowing businesses to better understand and cater to the unique needs of each group. Segments are defined to create more focused and effective marketing strategies.

Who relies on a segment in market research?

Segmentation is relied upon by businesses, marketing professionals, advertisers and organizations seeking to understand and engage their customer base more effectively. Essentially, anyone involved in market research or marketing strategies depends on segment analysis to enhance customer targeting and tailor their offerings accordingly.

Why should I care about a segment in market research?

You should care about segments in market research because they enable you to refine your marketing efforts. Understanding the distinct characteristics and preferences of different customer segments allows you to create more relevant and personalized marketing campaigns. This, in turn, can lead to higher customer satisfaction, increased sales and improved ROI on your marketing investments.

Why are segments important in market research?

  • Segments are vital in market research because they help businesses move away from generic marketing approaches. Instead, they enable the development of strategies that resonate with specific customer groups.
  • Effective segmentation improves customer targeting, reduces marketing waste and enhances the overall customer experience.
  • It is a key component of successful marketing and business growth.