Marketing Research and Insight Glossary

Definitions, common uses and explanations of 1,500+ key market research terms and phrases.

What is Social Media Scraping?

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Social Media Scraping Definition

The computer automated process of searching online communities (blogs and other peer-to-peer sites) looking for patterns and other useful information. Also known as social media listening or social media mining.

Social media scraping involves using automated tools or software to extract and gather data from various social media platforms. This data can include posts, comments, likes, shares and user profiles. In market research, social media scraping is used to collect large volumes of publicly available social media data to analyze consumer sentiments, trends, opinions and behaviors.

Who relies on social media scraping in market research?

Market researchers, data analysts and businesses interested in understanding consumer behavior and preferences rely on social media scraping. By analyzing the data collected from social media platforms, they can gain insights into customer opinions, emerging trends and the effectiveness of marketing campaigns.

Why should I care about social media scraping in market research?

If you're involved in market research or business decision-making, social media scraping offers a wealth of valuable information. It allows you to tap into real-time conversations and feedback from your target audience, enabling you to make informed decisions, develop strategies that resonate and stay ahead of market trends.

Why is social media scraping important in market research?

  • Social media scraping provides a direct window into consumer thoughts and behaviors.
  • It offers a rich source of unfiltered data that can help you understand how your brand is perceived, identify emerging trends and uncover potential pain points.
  • When used ethically and responsibly, social media scraping enhances your ability to tailor products, services and marketing efforts to the preferences of your audience.