Marketing Research and Insight Glossary

Definitions, common uses and explanations of 1,500+ key market research terms and phrases.

What are telephone/mail/telephone studies?

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Telephone/Mail/Telephone studies Definition

Interviews administered via telephone, then followed up with a mailing and finally followed up with another telephone interview.

Telephone/Mail/Telephone studies, also known as TMT studies, are a research methodology that combines telephone surveys, mail surveys and additional telephone contacts for follow-up. This approach involves reaching out to participants through telephone calls, sending them surveys through mail and conducting further telephone interactions to collect data and ensure participant engagement.

Who relies on telephone/mail/telephone studies as it pertains to market research?

Market researchers, polling organizations, academic researchers and businesses rely on Telephone/Mail/Telephone studies. These studies are often used when conducting large-scale surveys, public opinion polls, customer satisfaction research or when reaching diverse populations that may have varying access to technology.

Why should I care about telephone/mail/telephone studies, as it pertains to market research?

Understanding Telephone/Mail/Telephone studies is important because they provide an inclusive way to collect data from a wide range of participants, including those who might not have easy access to the internet or prefer traditional communication methods. If you're aiming for comprehensive insights or conducting research among diverse demographics, this approach ensures a more representative sample.

What is important about telephone/mail/telephone studies, as it pertains to market research?

  • Telephone/Mail/Telephone studies offer flexibility in data collection and engagement.
  • They accommodate participants who prefer different communication channels, ensuring that you gather insights from various segments of your target audience.
  • By embracing multiple methods, you enhance the accuracy and inclusiveness of your research findings, leading to well-rounded and more actionable insights.