Marketing Research and Insight Glossary

Definitions, common uses and explanations of 1,500+ key market research terms and phrases.

What is a total error?

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Total error Definition

The difference between the true value of the population parameter and a value obtained from a research study.

Total error in market research represents the cumulative inaccuracies or deviations that occur during the process of data collection, analysis and interpretation. It is the difference between the true value of a population parameter and the value obtained from the research study. Total error encompasses both sampling errors (errors due to using a subset of the population) and non-sampling errors (errors from measurement, data processing or other stages).

How does total error work?

Total error is calculated by identifying and quantifying errors at different stages of the research process. It includes:

  • Sampling error: Occurs when a sample is not perfectly representative of the population.
  • Non-sampling errors: Includes biases, measurement inaccuracies, response errors and data processing mistakes.
  • Systematic errors: Consistent errors introduced by flawed research design or execution.
  • Random Errors: Unpredictable variations that arise naturally in data collection and analysis.

Total error measures the overall reliability of research findings, combines errors from all sources into a single metric and highlights areas for improvement in research design and execution.

Why is total error important?

Total error is critical because it directly impacts the validity and credibility of research findings. Understanding and minimizing total error ensures that the insights derived from research are accurate and reliable, reducing the risk of flawed conclusions or decisions based on incorrect data. Total error ensures research results are trustworthy and actionable. It identifies weaknesses in the research process that need improvement and helps prioritize efforts to reduce error and enhance data quality.

Who relies on total error?

Total error is a key consideration for market researchers, to ensure data collection methods are robust and reliable; statisticians, to evaluate the accuracy of results and quantify uncertainties’ business decision-makers, to assess the reliability of insights before making strategic choices; and data analysts, to understand potential biases and limitations in datasets.