Marketing Research and Insight Glossary

Definitions, common uses and explanations of 1,500+ key market research terms and phrases.

What is Semantic Differential?

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Semantic differential Definition

A method of examining the strengths and weaknesses of a product or company versus the competition by having respondents rank it between dichotomous pairs of words or phrases that could be used to describe it; the mean of the responses is then plotted in a profile or image. See also Likert scale.

Semantic differential is a scale-based research method used to measure people's attitudes, perceptions and opinions about a particular subject. It involves presenting pairs of opposite adjectives and having respondents rate their perceptions along a scale. In market research, this technique helps quantify subjective impressions of products, brands or concepts.

Who relies on semantic differential in market research?

Market researchers, consumer behavior analysts and branding experts rely on semantic differential. They use this method to gain quantitative insights into the emotional and perceptual dimensions of products, services or brands, allowing them to assess consumer sentiment.

Why should I care about semantic differential in market research?

Understanding semantic differential is important for capturing nuanced attitudes that influence consumer choices. If you're involved in marketing, product development or brand management, this method offers a structured way to measure and compare the perceptual aspects of your offerings in a standardized manner.

Why is semantic differential important in market research?

  • Semantic differential offers a way to translate qualitative impressions into quantitative data.
  • This data can guide decision-making by revealing how different aspects of a product or brand are perceived by consumers.
  • This technique enables businesses to identify strengths and areas for improvement in their offerings based on consumer attitudes and perceptions.