Posted February 27, 2025
Associate Project Manager, Insights
Health Union | PA, US
Salary: $50,000–$70,000
Associate Project Manager, Insights Research
Location: Philadelphia or Remote
Health Union, the leader in social health, is the only digital health company that brings people together to create meaningful health connections and authentic social interactions. Through the largest network of online health communities and health leaders, Health Union drives unique and impactful conversations about health that reach and engage people at the most important moments on their health journey. These social health connections have a mutually beneficial impact for people living with complex health conditions, as well as industry partners.
The Health Union Insights Team provides market research and consulting services to clients in the pharmaceutical and life sciences industry. Health Union Insights brings the voice of the patient to the table, by conducting high quality, highly sophisticated quantitative and qualitative patient market research projects. We are seeking a motivated and enthusiastic full-time operations specialist to support the qualitative and quantitative operations of Health Union’s growing Insights business. This position reports to the Director, Insights Program Management and works in tandem with the Insights research directors / senior directors, as well as other teams across the business. This person will be accountable for research respondent recruitment and market research project management.
What You Do:
Qualitative and quantitative research project recruitment
- Review and perform quality assurance of qualitative research screeners (in partnership with Research Directors)
- Work with other HU Insights team members to plan and coordinate recruitment tactics; subsequently monitor and optimize recruitment tactics
- Monitor recruitment incidence, quotas, and project timeline to ensure project stays on schedule
- Coordinate with panel providers and other vendors as needed (communicating project specifications, monitoring recruitment efforts, and closing out project)
- Arrange for electronic delivery of incentives to respondents and fielding respondent inquiries related to incentive delivery
- Liaise with scheduler (or schedule interviews) in line with moderator-provided availability
Manage qualitative research project operational logistics
- Manage the logistics of qualitative study scheduling and technical platforms
- Coordinate respondent documentation and paperwork
- Coordinate with relevant platforms (e.g. FocusVision, etc) for project initiation and moderator access
- Create respondent schedule and profiles, and send out corresponding calendar invites to clients and project team
- Send research session reminders to respondents, ensuring they have needed information for accessing research session and have completed any necessary paperwork for participation in research
What You Bring:
- 1-3 years demonstrated project management or market research operations experience
- Excellent organizational skills with attention to detail
- Outstanding written and verbal communications skills
- Responsible, accountable, and willing to go the extra mile when needed
- Able to work independently AND as part of a team; demonstrated ability to excel with minimal supervision in a fast-paced company
- Solid experience with Microsoft Office and Google Workspace
- Experience working with remote team members is a plus
Annual base salary for positions at this level and job group is $59,000 to $62,000, and your base pay will depend on the qualifications, experience, skills and competencies required for this job.
At Health Union, base pay is one part of our total compensation package and is determined within a range which provides the opportunity to progress as you grow and develop within a role.
In addition, our Total Rewards package includes medical, dental and vision insurance, 401(k) plan, a professional development budget, and paid time off available to full-time employees upon hire. You will also be granted time off for designated company paid holidays, summer Fridays, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
HEALTH UNION REALLY IS THE BEST PLACE TO WORK
As a dynamic organization that offers flexible work options, we foster a workplace that encourages an authentic, respectful culture of teaching and learning. We work hard and save space to form close-knit relationships that are meaningful to us individually. Health Union also offers top-tier benefits and other perks to full time employees, starting day one.We cultivate a dynamic, collaborative work environment that values inclusion, community, excellence, and transparency. But don’t just take our word for it: The Philadelphia Inquirer, Philadelphia Business Journal, Inc., and Forbes have all named Health Union a “best place to work”--and we take pride in living up to that hype every day.
Commitment to Inclusion
At Health Union, we believe that individually we make a statement, but collectively we make an impact. Diversity and inclusion powers that impact. We strive to create a sense of belonging by embracing our differences. We are an organization where everyone is valued, heard, and appreciated. Health Union encourages applicants from historically marginalized populations to consider our team as your next opportunity for change. We are committed to equal employment opportunity and advancement regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or gender expression, Veteran status, or any other characteristic protected by applicable law.
To comply with federal law, Health Union participates in E-Verify. Successful candidates must pass the E-Verify process after hire.
Candidates should be aware that most Health Union roles can be performed remotely from a home office or in-person from our office in Philadelphia. For most roles, unless noted otherwise, we allow the employee to choose their preferred location. Should an employee choose to work remotely, they may be asked to travel to the office for occasional meetings with advanced notice.
Applicants must be legally eligible to work in the U.S for any employer.
*Candidates only. No direct calls or emails. No recruiters/agencies, please.
This Job board allows companies, organizations and individuals to post marketing research-related post job openings free of charge. Quirk's does not endorse these companies, organizations and individuals and makes no representations, warranties or guarantees as to, and assumes no responsibility for, the content of their postings nor the products or services provided by them. Quirk's expressly disclaims all liability for damages of any kind related to postings.