Posted April 19, 2023

Business Insights Sr. Analyst

Travelers  | Hartford, CT, US

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Join the team that collaborates across Travelers to provide actionable insights to inform business decisions, drive winning strategies and enable the business to capitalize on change and trends. Enterprise Market Research (EMR) provides internal clients with objective, credible insights to help profitably grow the business, build the brand, and positively position Travelers in the marketplace. This position will report to the Director, Secondary Quantitative Market Research Operations and will interact broadly with the entire EMR team as well as internal business unit clients.

Travelers offers a hybrid work location model that is designed to support flexibility. #LI-Hybrid

This role supports the Research Operations portfolio within Enterprise Market Research, which provides data analytic expertise, information delivery, and data management strategy for the department. Our projects and initiatives focus on increasing speed to insights and developing self-service capabilities.

Requirements include:
-Query larger datasets to answer or support business partner and EMR portfolio requests.
-Work with datasets that may be unstructured and require additional transformation prior to analysis.
-Synthesize and effectively communicate technical findings and results to business partners.
-Collaborate with adjacent technology departments in designing, developing, and refining datasets to support EMR’s data strategy.
-Work on dashboard development and maintenance to bolster EMR’s self-service offerings in support of EMR’s data & insight delivery strategy.
-Transform, improve, and integrate data, depending on the business requirements to deliver data in a useful and intuitive way to users.
-Provides professional-level customer engagement to our internal clients.
-Supports active team research such as business trend analysis on an as-needed basis.
-In collaboration with management, balances multiple projects to help prioritize deliverables.
-Support technical research projects of moderate levels of complexity as required while using data to inform project insights and prepare project deliverables.
-Other duties as assigned.

Position does not manage others.

What Will Our Ideal Candidate Have?
-Bachelor's degree in Business, Computer Science, Data Science, Operations, Management Information Systems, Mathematics, Statistics, or comparable discipline.
-2-3 years of experience working in a data analysis or technical role.
-Demonstrated ability to analyze, synthesize and visualize information from structured and unstructured data.
-Proven ability to derive observations from data and analysis and develop possible implications.
-Required business software skills: Advanced analytic skills (SQL, Python, SAS, Qlik, etc.), Excel, PowerPoint.

Minimum of 2 years related business experience required.

-Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
-Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
-Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
-Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you’re eligible for five free counseling sessions with a licensed therapist.
-Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

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