Posted July 29, 2025
Data Services Manager
Bovitz, Inc. | Santa Monica, CA, US
Salary: $90,000–$110,000
The Role
The Data Services Manager will play a critical role in ensuring the integrity, accuracy, and efficiency of our data collection and delivery processes. You will oversee the operational aspects of survey programming, data processing, and quality assurance for quantitative research projects. The role requires a deep understanding of market research methodologies, strong project management skills, and a proactive, solutions-oriented mindset.
Things You’ll Do
Data Processing/Services Team Leadership
· Lead, manage, and grow the Data Services team (including our current offshore data processing team of two)
· Act as a key point of contact for data-related technical needs (data weighting/merging, etc.), client escalations, and solution development
· Serve as a senior technical advisor within the organization, ensuring best practices are adopted across survey execution and data delivery
Data Tabulation and Technical Support
· Partner closely with Research, Project Management, and Client Services teams to ensure data deliverables align with research design and client expectations
· Develop comprehensive data tabulations, using our currently utilized software, WinCross, based on internal standards as well as customized tab and banner plans provided by project teams
· While maintaining a high level of proficiency in WinCross, experience with other tabulation platforms is also welcome, as we are open to solutions that may improve efficiency, accuracy, or scalability
· Ensure high standards of data quality, structure, and delivery formats across all research projects
Growth of In-House Data Services Capabilities
· Define and execute the vision for data services in alignment with company goals and evolving client needs
· Evaluate, recommend, and implement survey and analytics software/tools to support current and future business needs
· Drive continuous improvement in operational workflows, automation, and scalability
· Collaborate with senior leadership to identify opportunities to scale operations and introduce efficiencies through automation, tooling, and process improvements
Education and Experience Requirements
· Bachelor’s degree in Data Science, Information Systems, Market Research or relevant field preferred
· 4+ years of experience in data operations, data services, or data management in a market research setting.
· Proficiency in using the WinCross software platform for data tabulation
· Must have experience with data stacking, merging and weighting and working with large and complex tracking studies data files
· Superior organizational skills, attention to detail & demonstrated commitment to the accuracy and completeness of information
· Proven ability to manage and develop high-performing technical teams
· Must possess a strong client service-oriented approach
· Must have the aptitude to work in a deadline oriented, fast paced environment
· Must be a self-starter, can handle responsibility, and work independently with minimal supervision
· The ability to prioritize multiple projects and juggle tasks to meet deadlines
· Strong working knowledge of SPSS
· Experience using the Displayr software a plus
What We Offer:
Bovitz recognizes that employees are our most important asset. The competitive compensation package and broad range of benefits extended to our employees directly reflects the value placed on their importance to our success. Some of our benefits include:
· Remote work environment and a corporate hub for collaborating and company fun
· Medical, Dental and Vision plans (100% employee medical premium paid by the company)
· 401(k) matching
· Profit-sharing plan
· Employee stipend to use towards health & wellness, home office, professional development and so much more
· Paid vacation (two weeks annually)
· A generous holiday schedule, including three summer days and the week between Christmas and New Year’s Day
Bovitz, Inc. is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Who We Are
We are Bovitz, Inc., a market research and strategy firm that puts people at the center of design, innovation, and growth. We believe in the value that companies of all shapes and sizes can bring to people’s lives, and it matters to us that they actually do it. As a company, our mission is to give real people a voice so powerful that their stories change the course of business decisions. So, we go out and talk to real people about what they need and want, and then show companies what to do with that. Simply put, we’re in the business of improving people’s lives.
Bovitz was founded as a custom research agency in 2003, grounded in academic rigor & deep client-side experience. We now have a multi-disciplinary team of 35 full-time employees, including leaders in Market Research, Anthropology, Brand Strategy, Cognitive Science, Business Consulting, and Design. Our offices are located in Los Angeles and New York. Please visit www.bovitzinc.com to learn more about our team, the type of work we do, our culture, and our clients.
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