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Posted January 30, 2025

Director of Consumer Research and Insights

ARTYFACT  | US

Fully Remote

Salary: Other / Not Specified


We are minority and woman-owned and particularly passionate about giving a voice to traditionally underrepresented populations in our work. We are looking for a US-based, full-time contract Director of Consumer Research and Insights who shares our values in authenticity, human-centered approaches, and making an impact.

Specifications

  • Full-time contractor available for a May 2025 start with the potential to transition to a permanent role

  • 100% remote with flexibility to accommodate client and internal meetings across EST, CST, and PST timezones 

  • Occasional travel for research (paid for by ARTYFACT)

Responsibilities

Client Management (20%)

  • Build strong relations with clients, understanding their business problems and interface effectively with them

  • Manage client projects to ensure research objectives are met 

  • Collaborate effectively with external stakeholders to deliver project deliverables 

  • Attend project kick-off calls, weekly client meetings, debrief sessions, report share-outs, and ad hoc touchpoints as needed

Qual & Quant Research Planning & Execution (50%)

  • Lead and support research projects from end to end

  • Moderate qualitative research (focus groups, friendship triads, and 1:1s) virtually or in-person

  • Create robust discussion guides to enable effective consumer interviews

  • Create, field, and analyze quantitative research studies

  • Conduct landscape assessments leveraging secondary market data

  • Co-facilitate trainings or workshops with clients of up to 20+

  • Collaborate with project managers, vendors, and supporting staff to deliver project deliverables

Project Deliverables (20%)

  • Create highly detailed, well-designed reports to share with clients

  • Tell an insightful story through quantitative and qualitative consumer data

  • Present reports in a captivating and dynamic manner

Business Development (10%)

  • Participate in business development functions, including drafting proposals and joining pitch and proposal meetings

  • Support the leadership team in cultivating relations with new business contacts by joining new business calls

Qualifications

We are looking for a mix of direct, relevant experience in consumer research (10+ years) and soft skills in collaboration, storytelling, and problem-solving to complement our global team. Our ideal candidate is:

  • Highly detail-oriented and organized

  • Proactive and resourceful

  • Insightful and a great storyteller

  • Strategic and has strong business acumen

  • An empathetic person and has the ability to make others feel welcome

  • Experienced at managing or overseeing the recruitment process for interviews/focus groups

  • An excellent problem solver with the ability to come up with a "plan B"

  • Self-starter who can build a plane while it’s flying

  • Comfortable with tools like Google Workspace, Slack, Asana, and Zoom 

  • Adept with Qualtrics, Survey Monkey, Respondent, and/or User Interviews is a plus

We’ll provide the resources and training to succeed in the role; however, candidates should have access to personal technical equipment for a remote work environment and be able to hit the ground running based on prior research experience. 

If interested, please send a CV, cover letter, a writing sample, and a report deck that showcases your visual storytelling skills (can be redacted based on confidentiality) to Brittany Bluford, Chief of Staff, at brittany@artyfactco.com.

ARTYFACT

ARTYFACT is a research, strategy, and innovation consultancy that brings clarity to business problems through human understanding. ARTYFACT specializes in Anthropology-based methods to observe and engage people, make sense of their beliefs and behaviors, and produce ideas that drive business growth

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Email

brittany@artyfactco.com

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