Posted October 31, 2025

Director, Strategic Insights

American Cancer Society  | US

The Director, Strategic Insights is responsible for delivering human centered data-driven insights that shape events, philanthropy, and volunteerism to help drive awareness, engagement, brand love and retention. This leader translates ACS’s strategic goals into actionable research plans, focusing on events, stewardship, and volunteerism. The Director partners with business owners and cross-functional teams to ensure that the insights are at the center of decision-making, fostering innovation and continuous improvement across the organization.

• Minimum Degree Required: Bachelor's Degree

• Preferred Degree: Master’s degree in marketing research, Psychology, Decision Science
• Years of experience: 7 years successful experience in hands-on marketing research and data analysis experience, and 5 years of leading cross-functional initiatives/teams.

KNOWLEDGE, SKILLS, AND ABILITY:

• Exceptional analytical, qualitative, quantitative, and problem-solving skills; able to synthesize complex data into clear, compelling narratives and inspire innovative solutions.
• Robust In-depth hands-on experience of market research techniques (focus groups, IDIs, online surveys, etc.), survey design, sampling plans, analysis, discussion guide creation, qual and quant research data analysis, data visualization.
• Excellent critical thinking skills. Proven experience in synthesizing insights, influencing action at multiple levels.
• Excellent ability to translate analytic results and data into key findings relevant to multiple different internal audiences.
• Demonstrated ability to influence and build consensus across all levels of the organization, with impeccable interpersonal and collaboration skills.
• Strategic mindset with the courage to challenge assumptions, drive change, provide strategic direction, and delegate responsibilities to ensure alignment with enterprise priorities.
• Strong project management and organizational skills, with the ability to lead multiple initiatives, organize, prioritize, schedule, and delegate work effectively.
• Ensures accountability by holding self and others accountable to meet commitments and deliver work on time and on budget.
• An effective, versatile, action-oriented individual with the ability to operate in a fast-paced environment
• Strong collaboration skills, working effectively up, down, and across levels and the organization.
• Strong attention to detail and quality control.
• Strong intellectual curiosity and a relentless drive to challenge assumptions, explore emerging trends, and uncover deeper insights. 
• Strong history of mentoring and coaching junior researchers.

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