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Posted January 23, 2012

Market Research CATI Survey Programmer

Convergys  | Cincinnati, OH, US

Open Job Location

Salary: Other / Not Specified


Dimension & Scope:
Responsible for the Quancept-based survey programming and data monitoring tasks related to market research data collection.

Principal Duties and Responsibilities:
• Program and test market research surveys, using SPSS Quancept market research software.
• Process and manage sample lists via Quancept SMS and unix-based shell scripting.
• Participate in creative problem-solving to design a survey program that meets client needs
• Consult with team members regarding programming and data collection issues – provide technical solutions to client issues
• Produce quality output and meet both internal and client timing demands
• Interact and work with all operational groups
• Perform other duties as assigned

Education & Professional Certifications:

Bachelor’s degree in Marketing Information Systems or related field from a four-year college or university.

Candidate Profile:
• Three+ years practical experience using SPSS Quancept, SMS and Unix shell scripting
• Must have proficiency with various software applications programs including Microsoft Office, SQL, and Javascript.
• Strong technical aptitude
• Solid organizational skills
• Strong attention to detail
• Ability to use problem-solving, decision-making, and quantitative skills to process and analyze data
• Ability to work well under pressure and meet deadlines

Convergys

As a leader in relationship management, Convergys provides solutions that drive more value from the relationships our clients have with their customers. Managing these relationships, fostering improvement and adding value to them is how we enable organizations worldwide to improve their business performance

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Contact

Kim Brown-Ice

Email

kim.brown-ice@ngahr.com

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