Posted October 26, 2023

Market Research (Senior) Project Director

Clarion Research  | New York, NY, US

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Clarion Research is seeking to add a Project Director to our Custom Quantitative and Qualitative team!

Responsibilities to include:

• Oversight of custom quantitative and qualitative market research projects with increasingly less supervision required over time.
• Drafting screeners, questionnaires, and moderator guides.
• Testing questionnaire programming logic to ensure research participants receive appropriate questions based on their responses.
• Managing respondent recruitment and overseeing fieldwork.
• Partnering with other team members in leading online discussion groups (bulletin boards).
• Developing codebooks and coding of verbatims (open-ended responses).
• Careful proofing of questionnaires, guides, data files, data tables, reports and other deliverables as needed.
• Analysis of quantitative and qualitative data to uncover insights.
• Partnering with team members to develop reports in PowerPoint.
• Supporting aspects of Clarion’s ongoing tracking studies, as needed.
• Occasionally contributing to the development of proposals and cost estimates in response to client RFPs (requests for proposal).
• Potentially conducting in-depth interviews and focus groups (depending on interest and skill levels).
• Interacting regularly with clients and partners.

This position at Clarion might be a great fit if you:

• Have 2-5+ years of experience at a market research supplier (or a very hands-on corporate research department), with prior experience in most (ideally all) of the responsibilities described above.
• Enjoy the challenge of working on complex projects.
• Are highly curious, open-minded, flexible, a quick learner, comfortable asking questions, and enjoy puzzles and problem solving.
• Pride yourself on being hands-on, detail-oriented, efficient, and accountable.
• Thrive on the challenge of working on complex projects with many moving parts.
• Are motivated and able to quickly learn about industry-specific issues across a range of fields.
• Desire to make a meaningful contribution from day one and to take on more responsibility over time.
• Would enjoy working remotely and interacting with team members virtually.
• Want to be part of a passionate, supportive team that works hard, looks out for one another, and has fun together.

Required Qualifications:

• 2-5+ years of experience at a Market Research Supplier or with a very hands-on Corporate Market Research group.
• Strong experience in quantitative research, coupled either with qualitative experience, or an interest in developing skills in qualitative research.
• Critical thinker who asks questions, thinks ahead, and has strong problem-solving skills. 
• Extremely strong attention to detail and highly accurate proofing skills; self-motivated to ensure work is completed correctly.  
• Experienced with PowerPoint - able to quickly and accurately create visually appealing charts from data tabulations.
• Strong experience with Excel (e.g., pivot tables, xlookups, macros) and a desire to learn more.
• Strong quantitative skills and highly comfortable with numbers.
• Solid work-ethic, trustworthy, and highly responsive to clients and co-workers.
• Highly organized – practices active listening, note-taking, and documentation of work processes.
• Able to work effectively independently, as well as when partnering with team members.
• Able to multi-task and meet tight schedules, with a proven ability to exhibit grace and professionalism under pressure.
• Strong communication skills (written and oral).
• Flexible and open to working extra hours occasionally, when needed (we strive to keep this to a minimum).
• Bachelor’s degree in a related field (e.g., Psychology, Sociology, Business, Statistics, Communications, Journalism); Associate’s degree considered if other qualifications are strong.

Not required – but highly valued …

• Ability to create an appropriate strawman report with limited direction.
• Ability to write accurate and insightful text for reports.
• Experience recruiting participants for qualitative research.
• Comfort developing tab and banner plans.
• Experience running data tabulations (or interest in learning).
• Experience with any potentially relevant software/platforms (e.g., SPSS, Q, DisplayR, R, Power BI, Decipher, Access, SQL, Python, Qualtrics, WinCross).
• Familiarity with statistical analyses (e.g., correlations, regression, Discrete Choice, Max-Diff).
• Prior experience with conducting in-depth interviews (IDIs), leading online discussion forums (bulletin boards), and/or moderating focus groups.
• Ability to speak other languages in addition to English.

This a virtual position to be filled in the U.S. with a schedule based on East Coast hours.  

Clarion offers competitive compensation including salary, generous potential bonuses, 401k with match and possible profit-sharing, medical, vision, and dental insurance, and paid time-off. We provide equipment and supplies to enable you to work from home (e.g., laptop or desktop, computer monitors, printer, office supplies, virtual phone/communications system). Dress code is casual (other than for occasional client calls and meetings). Our company culture is team-oriented, supportive, and friendly.

We take seriously our responsibility to consider qualified candidates based on merit, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, marital status, status as a protected veteran, or any other status protected by applicable law.

Salary range for our Project Director position, commensurate with experience and skill level: $60,000-80,000.

Clarion is open to considering more senior candidates with a demonstrated ability to manage a larger/more complex project load for the role of Senior Project Director (salary range: $80,000-$100,000)

If you are interested in applying for this position, please send your resume AND a cover letter to HR@ClarionResearch.com explaining why you are interested in this position at Clarion. 

• Because it’s important to us that team members are a good fit and happy in their position, we invite the most qualified candidates to participate in a multi-step interview process. This process includes opportunities to meet many of our team members virtually, to learn more about Clarion from multiple perspectives. We also request work samples and ask that finalists complete a few sample tasks to demonstrate skills.

If you’re excited about this role but your skills and prior experiences don’t quite align with the requirements, please send us your resume and a cover letter explaining why you think might be a great fit with Clarion. There could potentially be a role with us for you!

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