Posted March 8, 2023

Qualitative Fieldwork Coordinator

Drive Research  | Syracuse, NY, US

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Want to work for a growing market research company? We need your help. We’re looking for a Fieldwork Coordinator to join the Drive Research team to become a key player on our team.

You’ll be assisting with all things market research including working directly with our awesome clients, managing phone and research recruitment projects to qualify participants, and other tasks. In this role, you’ll have heavy involvement in many of our market research projects, working as an intrapreneur to grow our company together.

Job Duties
Work directly with the Fieldwork Manager and the research team.
Draft recruitment screeners, program, and test instruments in our platform(s).
Drafting study materials such as quota sheets, call scripts, or confirmations.
Lead and manage recruitment for all market research projects with clients.
Manage recruitment calls, emails, and texts with participants for research studies.
Manage recruitment for phone surveys, phone interviews, focus groups, etc.
Communicating with clients (updates, requesting materials such as interview links).
Tracking progress to ensure deadlines are met and quotas are being followed.
Contact partners and vendors to collect quotes to be built into proposals as needed.
Assist with grassroots list building for recruits (leverage social media sites/profiles).
Other duties as requested (or inspiring by your interests).

2+ years of market research recruitment/interviewing experience.
Knowledge of Microsoft Office: PowerPoint, Excel, and Word.
Understanding or previous work with market research is preferred.
Bachelor degree with a focus in business administration, marketing, market research, communications, or a related field is preferred.

Other Details

Workplace flexibility: Our office and focus group facility is located at 6702 Buckley Rd. in Syracuse, yet we offer full remote flexibility for the position. We embrace and encourage you to work wherever you are most productive. Success is based on what you do, not where you do it. Before and after COVID, employees were and will be encouraged to work at the office. We entice our employees to get together in-person with on-site happy hours, Nintendo, ping pong, and a slew of snacks at the office. Each employee develops their own mix of in-office work versus remote work.

Extensive paid holidays: Drive Research is closed on the following holidays (many of which your friends will be jealous of): New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day/Indigenous Peoples' Day, Veterans Day, Thanksgiving Day and Black Friday, and Christmas Day (December).

No policy for vacation or time off: You take the time you need when you need it. We are flexible with your schedule, and we expect you to take full ownership of your work and your deadlines. It’s a true give and take employee-to-company relationship, and we all put a lot of trust in each other to step up when needed and kick-up and relax to take that time back when you can.

Competitive salary, bonus, and benefits. In addition to your salary, you will receive a bonus at year-end based on your attainment of business development goals, company success, and your productivity. A quarterly commission program is also available for your role in sales calls and business development. Drive Research offers healthcare benefits with a contribution to your plan through our PEO. A Simple IRA plan is offered after 1-year of employment with a 3% company match. We also provide paid dental and life insurance plans.

Equipment and swag: Our team members are equipped with a Dell Latitude laptop with a wireless keyboard and mouse and work backpack. It’s all part of the killer welcome package you receive during your onboarding and training.

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