Posted April 20, 2023

Qualitative Research Manager/Senior

MMR Research Worldwide  | New York, NY, US

We are looking for an energetic, self-motivated and passionate individual to join our dedicated Qualitative function in the US as a Qualitative Research Manager…

Our small, nimble team of experienced Qualitative Researchers / Moderators and Project Management professionals, currently work together (largely virtually, but closely!) to design, win, facilitate, and deliver qualitative consumer and sensory research projects at all stages of the innovation cycle for our clients, both here and abroad.

This position is much more than simply moderating though – it’s an opportunity to learn the ins and outs of the product innovation cycle, take real ownership of key pieces of the research process, and eventually grow into a highly sought-after researcher, facilitator, and consultant to some of the most well-known brands in the world.

Partnering with / supporting the SVP – as well as our Associate Directors – on highly visible, strategic research projects with some of our biggest clients across categories
Drafting proposals, discussion/interview guides, and qualitative research reports coming out of field – in close collaboration with and guidance from your teammates
Attending, managing, and facilitating qualitative fieldwork – in-person and virtually, domestically and internationally, as required
Moderating both face-to-face and virtual focus groups / consumer workshops, ethnographic depth interviews, and digital online communities
Developing strong interpersonal relationships with key client contacts – and hopefully nurturing your own! – during and after projects, ensuring all short- and long-term client objectives are met and expectations are exceeded
Collaborating with our sensory-qualitative, brand strategy, quantitative, and sensory science teams on dynamic cross-disciplinary projects

Key experience and requirements:

Located anywhere in the contiguous United States, working either remotely or part-time out of our physical Manhattan office – a strong plus if you are located in the Northeast Corridor / Mid-Atlantic, ideal if in the New York metropolitan area.
Bachelor’s Degree, ideally in a social science (e.g. Psychology, Marketing, Economics, Sociology). Masters a plus.
5+ years of qualitative research experience, ideally within a research agency / supplier environment. Open to candidates across marketing, advertising, brand strategy, and sensory science, among other relevant fields!
2+ years of demonstrable experience in qualitative moderation/facilitation (e.g. in-depth interviews, focus groups) in a commercial (i.e. non-academic) setting – formal training (e.g. RIVA) is a plus!
Experience in consumer research a must-have, with sensory and/or product research a nice-to-have
Demonstrable affinity and passion for the food & beverage, personal care and/or household sectors
Solid communication / interpersonal capabilities – both face-to-face and virtual
Strong capabilities in Microsoft PowerPoint and Word required
Personal strength in analytical writing, creative writing a plus
Flexibility and willingness to travel both domestically and internationally as and when required (typically between 25-50% of the role in a given month maximum)

MMR Research Worldwide is an Equal Opportunity Employer.

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