Posted September 20, 2024

Market Research Coordinator (Part-Time)

KJT Group  | US

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Founded in 2007, KJT is an evidence-based consulting firm focused specifically on healthcare. We seek to transform and empower business through evidence, insight and collaboration.

As a 100% employee-owned company and certified Great Place to Work, we believe building a dynamic culture is critical to the long-term success of our company. Our mission is to build a culture where all employees think like leaders with the freedom and ability to deliver what our clients need most to make the best business decisions and create marketplace advantage. If any of this excites you, read on!

**This position is remote within the United States only**

The Market Research Coordinator is a dynamic and personable role as the primary point of contact for KJT respondents, ensuring a positive experience while also supporting internal sampling logistics behind the scenes for smooth execution of research projects.

This role involves coordinating respondent tasks and administrative duties related to internal sampling for various research studies. Additionally, the Market Research Coordinator supports the Recruiting Manager in panel maintenance and panel initiatives aimed at fostering growth and health of the panel. The ideal candidate will have strong communication, critical thinking, and organizational abilities, with a talent for multitasking and prioritizing tasks efficiently.

Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Other duties and projects may also be assigned. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job functions.

Project Support

• Scheduling, canceling, and confirming respondents for direct research engagements

• Phone screening respondents for research projects

• Phone ‘nudging’ unresponsive sample

• Light respondent recruiting for direct research studies

• Oversee helpdesk inquiries, tracking and resolutions

• Processing non-automated respondent incentives to policy

• Social media outreach for recruiting to projects

• Internal project invoicing

• Project overflow support (internal sampling); project setup, sample pulling, testing, monitoring and releasing, closing out to process

• Project performance tracking inputs

Research Operations Support

• Re-engaging stale community members, maintaining respondent profiles within database

• Respondent reprofiling initiatives

• Respondent validations and investigations

• Light data entry initiatives within research operations

• Assist in panel and recruitment tasks, as needed

• Supply tasks for evening support team

• Other projects and duties as assigned

Information Security Management

• The person in this role is responsible for being at all times compliant with the KJT Group Information Security Policy and all other policies, processes and documentation which relates to information security within KJT Group.

Key Competencies for Success:

• Highly independent, self-motivated and detail oriented

• Superior organizational, communication, interpersonal, and problem-solving skills are a must

• A deep commitment to professional integrity, quality, and attention to detail

• Strong team player

Education/Experience:

• 2+ years of administrative experience

• 2+ years of Market Research experience

• Experience in recruiting and working with respondents is preferred.

• Ideal professional experience is in market research healthcare sector

Computer Skills:

• Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)

• Strong Microsoft Excel skills

• Basic technology capabilities and skills

KJT Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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