Posted March 6, 2024

Research Manager - Consumer Innovation Centre

MMR  | New York, NY, US

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Are you ready to contribute to the success of a leading global Sensory and Consumer research company? MMR, the Global Consumer and Sensory Research Agency, is seeking a dynamic and passionate Research Manager to support one of the largest food and drink companies in the world ! 

About MMR:

As industry leaders, MMR specializes in enhancing client brands through innovative research in food, drink, personal, and household care. Trusted by over 50% of the top 100 global food and drink brands, MMR is the go-to partner for best-in-class innovation. With a truly global presence and a team of over 800 professionals across multiple offices worldwide, MMR is where sensory and consumer science meets creative research to deliver real commercial impact for clients. 

What Sets MMR Apart:

MMR is more than a research agency; it's a "people first" company built on collaboration, honesty, and mutual trust. With a Glassdoor rating of 4.7 out of 5 and a 99% employee recommendation rate, MMR values its employees and fosters a positive global family culture. 

Why Choose MMR:

Join MMR to blend genuine sector expertise with cutting-edge consumer research solutions. Be part of crafting sensory experiences that bring client brand promises to life, whether in branding, innovation, product development, or retail strategy. 

The Role:

As a Research Manager, based in the state of the art consumer and sensory science research facility of one of MMR’s largest client, in Atlanta, USA, you will be the coordinator of client projects, leading from initial briefings to the delivery of valuable insights. Collaborate seamlessly with MMR teams and client contacts to craft innovative research designs and manage delivery that exceed expectations. 

Responsibilities: 

1. Project Design and Management: 

• Unveil client needs through interpreting and clarifying briefs and designing bespoke research. 
• Craft compelling proposals, ensuring alignment with client visions. 
• Captain project teams, delegating tasks for flawless execution. 
• Shape questionnaires, orchestrate scheduling, and derive meaningful insights from data. 
• Transform data into compelling reports and presentations, delivering actionable recommendations using story telling

• Partnership Management: 
• Serve as the bridge between MMR teams and our client contacts, ensuring harmonious collaboration. 
• Foster team compliance with client requirements, setting the stage for excellence and continuous improvement 
• Champion a culture of efficiency and innovation, orchestrating monthly sessions for continuous enhancement and leveraging the state of the art tech available in the facility 

• Business Development and Financial Mastery: 
• Illuminate new business opportunities, transcending client expectations. 
• Navigate financial landscapes to meet revenue goals, while nurturing and overseeing your talented team. 
• Balance cost control, ensuring clients are promptly invoiced for their research investments. 

• Client Service and SOPs: 
• Uphold the gold standard in client service, recommending and implementing continuous improvements. 
• Cultivate a vibrant working environment that resonates positively with both colleagues and clients. 

Requirements

• Energy and enthusiasm with a willingness to get involved. 
• Strong passion for consumer and sensory research and innovation in Food, Beverage, Household, or Personal Care. 
• Solution focused and enjoy solving challenges 
• Strong communication skills (fluent in written/spoken English is essential). 
• Love to collaborate and work as a team but can work independently too. 
• Ability to write engaging story-led presentations and present with gravitas. 
• Experience leading Ad Hoc market research projects in the CPG space. 

MMR is committed to building a workplace for the future, promoting equal opportunities and celebrating diversity. Enjoy industry-leading benefits, including pensions and bonus schemes, with a focus on employee wellbeing. MMR supports you in remaining happy and healthy during your time with the company. Ready to make a significant impact in the sensory and consumer research space? Join MMR and shape the future of innovation! Apply now to be part of our global family 

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