Posted August 24, 2023

Researcher

Bulbshare  | US

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US Researcher

Bulbshare helps the world’s leading organizations grow through real-time customer collaboration. In short, we build mobile-first customer communities in over 30 markets worldwide, enabling clients to collaborate with consumers quickly and effectively for insights, ideation, and advocacy.

For everyday consumers, we enable them to collaborate with the brands they love and the causes they care about, helping to create better products and services.

For clients, we place real customers at the heart of their decision-making fueling new ideas for products and marketing campaigns which drives significant value and ROI across their businesses.

Our leading-edge AI powered SaaS Platform and world-class Team are supporting leading consumer goods and services businesses, including LEGO, Nestle, P&G and L’Oréal.

THE ROLE

The Researcher is responsible for ensuring successful design and delivery of research solutions for clients.  This includes working directly with clients to build innovative tech first research solutions and across Bulbshare teams to deliver research projects.  Key to this is understanding client needs and designing methodologies, analysing and interpreting data to best meet the client's objectives, whilst co-ordinating internal operations teams to meet timelines.  The individual must possess significant Qualitative Market Research experience including digital research experience, ability to work independently as well as in a team.  Previous experience in quantitative methodologies or mixed qualitative and quantitative methodologies is an added bonus.

As a Researcher, your key responsibilities will include:

• Deliver a range of complex qualitative projects from start to end, including thinking out of the box for versatile tech research solutions throughout the project cycle
• Key tasks: lead client briefs to understand business objectives; design agile tech first methodology, project design and implementation; write insightful qualitative reports with strategic recommendations
• Preparation of presentations to a high standard requiring little or no input from senior management
• Ability to present findings to clients at a high level with strategic recommendations for the business, contextualize with category knowledge and competitor landscape
• Deliver exceptional value to client and deepen client account relations

SKILLS & QUALIFICATIONS

The Researcher is responsible for ensuring successful design and delivery of research solutions.

Qualifications and technical skills required

• Educated to at least degree level or equivalent
• Demonstrable extensive qualitative market research experience
• Past experience in running online or hybrid market research studies is an advantage
• Interest in innovative research designs to deliver agile, impactful output
• Good appreciation/understanding of marketing / client issues
• Previous experience working with FMCG companies is an advantage

Competencies required

• Excellent communication skills and command of English, both written and spoken
• Ability to plan ahead, multitask and drive solutions around related aspects of your role
• Excellent analytical problem-solving skills
• Genuine curiosity and energy in your chosen field
• Commercially focused
• Ability to build relationships across departments, suppliers and clients
• Proven expertise with Qualitative data analysis, and translating Qualitative findings into impactful, meaningful insights to clients

BENEFITS

Be a part of an extremely fast-growing technology startup transforming the way brands and organizations collaborate with their audience.

  Values driven culture where we connect, collaborate & co-create  38 days holiday including US statutory bank holidays  Remote working  Flexible hours to bring out the best in your performance  Supported learning & development with 6 monthly reviews  Dress for your diary & own your unique style  Tech provided  Surprise gifts

Our head office is based in London; however, our people work remotely all over the World. Our US Market Director is based in NYC and our preference is for this role to be on US-Eastern Time.

We are happy to accept applications for part time hours or flexible hours, ideally 4 days per week or reduced hours over 5 days.

Just so you know, we review CV’s as we receive them, you will receive a response normally within 2-weeks if you have been shortlisted.  We don’t use closing dates, if you need any adjustments made to the application or selection process so you can do your best let us know, we will be happy to help. 

If you are ready to connect, collaborate and co-create with our Bulbshare Rockstars we want to hear from you!  Apply now by submitting your CV and a cover letter/email highlighting your relevant experience and achievements to careers@bulbshare.com.

Good luck!

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