Posted June 5, 2025

Senior Analyst, Online Qualitative Research

C+R Research  | Chicago, IL, US

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ABOUT C+R RESEARCH

There’s a reason we’ve been named one of Chicago’s Best Places to work. For over 60 years, C+R has recognized that our people are our greatest asset. Our culture is built on our employees’ curiosity, allowing everyone to grow and cultivate their passions and strengths, while at the same time, collaborating and supporting one another. We truly welcome creative thinking and input from all levels in our organization.

At C+R, all analysts work directly with senior managers and owners, who are all still analysts working on projects, as well as face-to-face with clients. Our client brands are mostly Fortune 1,000 companies (both B2C and B2B) and our teams work across a variety of categories using the most innovative methodologies.

The Online Qualitative Research Senior Analyst works as part of a collaborative team that applies myriad digital research tools and approaches to a range of client requests. involved in all aspects of overseeing and executing online qualitative research projects: from research design/proposals through written analysis/reporting and leading client discussions in debriefs or assisting with presentations of research results. Works with integrated team members across in-person qualitative, quantitative and operations practices.

POSITION RESPONSIBILITIES:

Essential Duties:

• Aid more senior researchers in responding to client Request for Proposal (RFP) through a written document that outlines a recommended research design, methodology, timing and costs.
• Develop and apply qualitative research methods to address issues and objectives specified by client.
• Develop discussion guides to address research objectives.
• Manage and execute all aspects of basic qualitative projects, including field coordination, activity set up across different digital platforms, quality control, moderation, and report publishing.Assist with more complex projects.
• Moderate research projects and activities on various online qualitative research platforms.
• Develop final reports including presentation set-up and “read-out” of findings (as needed), data analysis and editorial write-up.This will also include writing conclusions and identifying opportunities or recommendations that address clients’ business issues.
• Assist senior researchers in report writing for more complex projects.
• Learning how to leverage creative activities for storytelling across simple qualitative methodologies.
• Coordinate, host, and run client work sessions and debriefs for most projects.
• Aid in the training and development of Analysts and Associates reports.
• Aid in the analysis for hybrid qualitative and quantitative analysis and reports.
• Attend client meetings and presentations as needed.

Other Duties:

• Working with other quantitative analysts in managing and meeting the overall project goals, objectives, and client management.
• Keep up-to-date and knowledgeable about clients’ businesses, industries and/or customers, marketing research, and technological advancements.
• Contribute to the overall organization by offering ideas and suggestions for improving processes and/or C+R’s products and services.
• Exhibits standards for quality, professionalism and positivity.
• Keep abreast of industry changes.
• Share knowledge and experience with C+R staff.
• Special projects as required.
• Regular attendance.

SKILLS & EXPERIENCE:

• 4+ years’ experience in custom marketing research as a supplier.
• Hands-on online qualitative or traditional qualitative research experience – online communities, discussion boards, mobile research/ethnographies, webcam or mobile 1-on-1 interviews, ethnographies, onsite interviews, etc.
• Must have leadership, organizational skills, and exceptional attention to detail.
• Excellent written and oral communication skills required.
• Resourceful self-starter with an inquisitive mind and a passion for consumer research.
• Enthusiastic, engaged, and positive attitude.
• Proficient with Microsoft Office products (particularly PowerPoint).
• Must be able to handle multiple priorities in a fast-paced team environment.
• High interest and comfort utilizing internet technologies.
• Experience with online marketing research communities, bulletin boards, journaling platforms, etc.

EDUCATION:

Bachelor’s Marketing, Marketing Research, Psychology, Sociology, Communication or other related field.

WORKING CONDITIONS:

Office environment.

Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Education Required

Bachelor’s or Master’s degree in Marketing, Business, or related field.

How To Apply

Please submit cover letter, resume and salary requirements to jobs@crresearch.com and include the job title in the subject line.

No 3rd party applications will be considered.

This position is not eligible for sponsorship or OPT.

C+R Research provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, C+R Research complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

C+R Research expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

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