Posted September 18, 2024

Sr. Analyst, Survey Data Visualization

Market Research Advisory Group LLC  | NY, US

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The Sr. Analyst, Survey Data Visualization role supports the delivery of one of our client's most impactful solutions, which allows their clients to access insights faster, improves their decision-making, and drives significant value. In this role, you'll lead the processing of data into our cloud-based analysis tools, and support clients as they use our tools to generate their analysis and build reports.

Our Client:

A cutting-edge marketing and consumer insights platform, our client has charted a course of innovation in the evolving technology landscape by helping leading brands, marketers, and agencies uncover the answers to their business questions, acquire new customers, increase revenue, and drive brand loyalty & product adoption. Our client looks forward to continued growth and innovation to empower their partners to gather meaningful, rich insights and better market to their target audiences.

As an organization, our client goes the extra mile to “Create Rewarding Moments” every day for their partners, consumers, and team. In fact, our client has been voted a Best Place to Work year after year! Come join them today!

Primary Objectives:

• Ensure seamless project execution through collaboration with clients and internal teams.
• Process data into cloud-based tools for client analysis.
• Guide client onboarding, training, and support to foster tool adoption and satisfaction.

Qualifications - To perform this job successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Detailed Job Duties: (typical monthly, weekly, daily tasks which support the primary objectives)

• Work with a wide range of clients of all skill levels.
• Collaborate with multiple teams across the organization to ensure a seamless end-to-end experience for our clients.
• Review client questionnaires and evaluate the survey questions to be able to determine the most appropriate way to process the data so that it aligns with the client’s research objectives.
• Translate research objectives and process the survey data into our online analysis & visualization tool, making it easy for clients to build their analysis and reports.
• Provide training and ongoing support to clients as they learn and use our tools.
• Build dashboards for clients that highlight key metrics and make it easy for stakeholders to digest the results and share with others.
• Meet project objectives by delivering high-quality work on tight deadlines.
• Contribute to the optimization of our products and services through ongoing learning and applying new techniques.

What does SUCCESS look like?

A successful Sr. Analyst, Survey Data Visualization effectively transforms research objectives into curated, analysis-ready data processing tables, charts, and dashboards, empowering our clients to make informed decisions quickly. There’s a commitment to enhancing client engagement through onboarding, personalized training, and responsive support, ensuring our clients drive maximum benefit and satisfaction from our tools. Success means our clients can confidently navigate our platforms, easily unlock valuable insights, and consistently recognize the added value of our people and our technology solutions in their market research processes.

The MUST Haves: (ex: job cannot be done without these skills, education, experience, certifications, licenses)

• Five or more (5+) years of experience with quantitative market research surveys, with a strong emphasis on data processing, analysis, and visualization.
• Demonstrated expertise in understanding and manipulating raw survey data.
• Skilled in translating client’s research questions into data tables, charts, and dashboard visualizations that make it quick and easy to share results.
• Exceptional project management skills with a proven track record of meeting client objectives.
• A collaborative team player, able to thrive in a fast-paced environment, juggle multiple projects simultaneously, and positively impact team culture.
• Proven ability to work closely with a diverse range of clients and coordinate seamlessly with remote internal teams.
• Excellent verbal and written communication skills, comfortable in both individual and group settings.
• Strong critical thinking abilities and problem-solving skills.
• Highly adaptable and eager to learn, with a proactive stance on adopting new ideas, applying innovative techniques, and adjusting to changing project demands.
• Active involvement in product, service, and operational development and optimization, aiming for continuous innovation and efficiency.
• Commitment to providing ongoing support to clients using our tools, through trainings, workshops, and email follow-ups.

The Nice to Haves: (ex: preferred additional skills, education, experience, certifications, licenses)

• Bachelor’s degree or equivalent in a relevant field is preferred.
• Experience using Forsta Visualization (Dapresy).
• Familiarity with a range of survey data analysis tools, such as SPSS, Q/DisplayR, Crunch.IO, etc.
• Knowledge of Survey Programming platforms like Decipher, Qualtrics, Ask Suzy, etc.
• Some understanding of generative AI technologies, such as ChatGPT.

Company Benefits:

Our client offers a comprehensive benefits package to US Full-time employees including medical, dental, vision, STD, LTD and basic life insurance. Employees receive flexible PTO, as well as paid sick leave prorated based on hire date. US Employees have eight paid holidays throughout the calendar year. Employees receive an option to purchase shares of Company stock commensurate with their position, which vests over four years.

Equal Employment Opportunity Statement

Our client is committed to creating a diverse and inclusive environment. We are proud to be an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by law. We encourage individuals of all backgrounds to apply.

FCIHO

Employers will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of FCIHO.

Please note: only those respondents deemed relevant to our open opportunities will be contacted. No third parties, please.

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