Posted July 26, 2017
Vice President of Consumer Insights
Maru/Matchbox | IL, US
Salary: Other / Not Specified
The Maru/ Matchbox Consumer & Shopper Insights division is a world leader in the design, development and delivery of agile, community-based insight solutions and technology-accelerated research approaches. Our goal is to ‘bring to life’ the promise of how methodologically agile learning platforms can deliver fast, iterative and strategic consumer intelligence that fuels consumer-centric decision-making and tangible business results.
As a Vice President of Consumer Insights, you will be responsible for leading a team of researchers, infusing and applying your research knowledge, and helping to build and strengthen our relationships across a roster of marquee multi-national clients. You will serve as an ambassador who enhances our profile and credibility as the most-valued provider of online insight platform-based solutions. You will be on the front lines of the development and implementation of transformative research solutions that integrate cutting edge technologies, multi-modal research methods and deep industry expertise. This is a highly visible and impactful role, internally and externally, and your actions will directly drive significant annual revenue for Maru/ Matchbox (on which performance will be evaluated).
Overall Responsibility
Steward, ambassador & champion across key clients in the CPG industry, driving accelerated team and client development across our full solutions portfolio, heightened client engagement & strengthened partnerships. This role includes both client and client service team oversight, including how we engage and manage strategic accounts for expansion, how we design and implement innovative research solutions and how we manage, coach and develop multidisciplinary client services teams for maximum performance.
Success in this role will include:
•Strong team management and leadership, driving employee development and consulting on projects to ensure optimal study designs are being employed using our innovative platform and suite of qual, quant, mobile and behavioral tools.
•The ability to set financial targets and meet those goals, with regular monitoring of utilization rates and profitability across the business.
•Being the champion of Maru/Matchbox for a select group of key clients in the Consumer Insights vertical.
•Creating a deep collaborative partnership with your key accounts, by understanding the client's business strategy across their key business lines and demonstrating how Maru/ Matchbox’s unique technology-based insight solutions align with their mission.
•Identifying and developing new business opportunities within these clients, as well as the Maru/Matchbox business at large.
•Being a key member of the Consumer Insights Leadership Team, contributing to staff development, product development and thought leadership across the vertical.
BA in Business, Marketing Social Sciences or related field, MBA is preferred
•10+ years of successful team/business/client management experience
•Proven track record of delivering on financials budgets, including sales targets, and building successful client relationships with senior level executives
•Experience in developing strategic plans and innovative service solutions to meet both current and future needs of key clients
•Strong planning, organizing, communications, client service, negotiating and presentation skills
•Deep experience in the Consumer Package Goods industry, and expertise in global market research methods & practices
•Familiarity with qualitative, quantitative, mobile, passive-measurement and online community-based research approaches
•Exceptional staff and team development skill – coaching & mentoring people to grow and achieve their full potential
Ready to join our team?
If this sounds like the perfect opportunity for you we invite you to apply online now. Please note that due to the high volume of applications received only short-listed candidates will be contacted. We thank you for your interest in Maru/Matchbox and encourage you to constantly check our website for a list of all current opportunities.
Maru/Matchbox is an equal opportunity employer
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