The popular War Stories column, which presents humorous tales of life in the research trenches, has historically been compiled by Art Shulman, president of Shulman Research in Van Nuys, Calif. Each month in our e-newsletters we feature anecdotes from past War Stories columns and over time, we have received a handful of submissions from our e-newsletter readers who want to share their own outlandish or otherwise entertaining experiences of research gone just-slightly awry.
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Extended warranties
January 7, 2025
J. Patrick Galloway cites a telephone study of recent appliance purchasers, where one 93-year-old respondent expressed an interesting view of extended warranties.
Interviewer: "And why do you say you would 'definitely not' purchase an extended warranty for your new dishwasher?"
Respondent: "Honey, at my age I don't even buy green bananas."