ArticleSatisfaction study is vehicle for Minnesota Departmentof Transportation to test question orderLori Laflin, Michele Hanson|October 1, 2006
ArticleSyndicated survey monitors airline performance around the worldJoseph Rydholm|November 1, 2000
ArticleResearch with tourists and travel agents measures viability of high-speed train in OrlandoWilliam Bailey|February 1, 1996
ArticleResearch propels New York City Transit’s drive to become customer orientedJoseph Rydholm|June 1, 1995
ArticleTransportation companies, large and small, are busy gathering market dataQuirk's Staff|April 1, 1992
ArticleFederal Express uses an ongoing study to track customer satisfactionJoseph Rydholm|November 1, 1990